The Business Operations Regional Support Specialist plays a key role to Spectrum Reach by ensuring compliance and integrity of our Client accounts, analyzing and mitigating credit risk, and acting as a point of contact for Finance related support to our internal and external partners.
ESSENTIAL FUNCTIONS OF THE POSITION
- Ensures a positive customer experience through the handling of support requests via email, chat and phone
- Mitigates company risk by analyzing business credit worthiness and managing exposure through the review of customer accounts
- Enforces company compliance and data integrity through the evaluation and approval of new client contracts
- Supports related business initiatives
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REQUIRED QUALIFICATIONS
- Analytical, critical thinking to navigate making informed credit risk decisions and multiple systems
- Ability to effectively organize and prioritize
- Provide strong customer service to clients and sales teams across the footprint
- Ability to work collaboratively and independently; highly motivated and detail-oriented
- Ability to work under pressure and meet deadlines
- Ability to demonstrate superb follow through
- Proficient in Microsoft applications
PREFERRED QUALIFICATIONS
- Ability to communicate orally and in writing in a clear, straightforward and professional manner
- Familiarity with the advertising industry
EDUCATION
Bachelor's degree in Marketing, Communications, Business, or related field or equivalent experience
FGN135 2025-50062 2025
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A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.
Get to Know Us Charter Communications is known in the United States by our Spectrum brands, including: Spectrum Internet®, TV, Mobile and Voice, Spectrum Networks, Spectrum Business and Spectrum Reach. When you join us, you're joining a strong community of 95,000 employees working together to serve nearly 32 million customers in 41 states and keep them connected to what matters most. Watch this video to learn more.
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