Spectrum
Spectrum provides a full range of advanced broadband services, including video entertainment programming, internet access, and home phone service.
Working at Spectrum
Spectrum is a leading broadband communications company and the second-largest cable operator in the United States. They provide a full range of advanced broadband services, including Spectrum TV video entertainment programming, Spectrum Internet access, and Spectrum Voice to connect more people in more places. Spectrum employees take pride in their fast-paced, dynamic work culture and encourage each other to reach their full potential.
Petr Kucheryavyy
Senior Manager, Accessibility
After working in wellness and anthropology, Petr joined Spectrum to work in accessibility outreach. He connects with customers, through touchpoints like disability focus groups, and with internal teams, to continually develop a business case for why accessibility matters.
Jordan Cassell
Senior Manager, Self-Service Products and Platforms
Jordan started at Spectrum as a college intern and now leads a team that works to improve the customer experience on the company’s online support platforms, including their website and mobile app.
Abi Ketharanathan
Director, Content Discovery Hub
Abi has been at Spectrum for five years. She is a “jack of all trades,” collaborating with different teams in her work overseeing three distinct workstreams: content curation, search experience, and recommendations. No two days look the same for Abi.
Gabriella Ponce
Vice President, Retention
Gabriella enhances the customer experience, and reinforces the value of Spectrum products and services to protect customer relationships.
Jay Perry
Mobile Billing Chat Supervisor
I manage a team of 15-20 chat agents, overseeing performance, development, operations, ticket processing, payroll, and frontline support to ensure exceptional service delivery.
Lamarr Gordon
Vice President, Information Technology, Spectrum Mobile
I lead the operations team for Spectrum Mobile, which is responsible for proactive monitoring, infrastructure health and resolving single customer incidents.
Learning From One Another
Spectrum fosters a collaborative environment where everyone is encouraged to work together and learn from each other—regardless of their title or team. Petr says that from Spectrum’s culture to the physical design of their Denver office, everything is intended to break down silos and drive diverse thinking. Jordan loves how Spectrum teaches leaders and managers how to help others thrive, measuring their success by the success of their teams.
What Spectrum Does
The people at Spectrum believe in fostering a culture in which every employee feels respected, engaged, and able to bring who they are to the communities they serve. The company’s driven and diverse workforce is committed to helping the business grow, delivering industry-leading products and services, and exceeding customer expectations.
Industry: Telecom, Media, Tech
Number of Employees: 10,001+ employees
Year Founded: 1993
Website: jobs.spectrum.com
Benefits at Spectrum
At Spectrum, employees don't just have jobs, they build careers. That's why we believe in offering a comprehensive compensation and benefits package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life.
• Paid, on-the-job training and significant opportunities for advancement
• Earn an associate degree, bachelor’s degree or professional certificate tuition-free through our partnership with Guild
• High quality and affordable health care coverage for all employees and their family members
• Spectrum has absorbed the full cost increase for medical, dental and vision for the last 10 years, keeping employee costs flat
• Paid time off including vacation, sick time, personal days and holidays
• 401(k) with 100% match up to 6% of pay plus an additional 3% company contribution to a Retirement Accumulation Plan
• Free and discounted Spectrum services and deep discounts on Spectrum MobileTM regardless of where you live
Learn more about Spectrum's teams
Perks and Benefits at Spectrum
- Short-Term Disability
- Life Insurance
- Vision Insurance
- Dental Insurance
- Health Insurance
- Health Reimbursement Account (HRA)
- Long-Term Disability
- FSA
- HSA with Employer Contribution
- On-Site Gym
- Mental Health Benefits
- Adoption Assistance Program
- Fertility Benefits
- Birth Parent or Maternity Leave
- Non-Birth Parent or Paternity Leave
- Family Support Resources
- Hybrid Work Opportunities
- Leave of Absence
- Personal/Sick Days
- Paid Vacation
- Paid Holidays
- Financial Counseling
- Performance Bonus
- 401(k) With Company Matching
- Relocation Assistance
- Company Equity
- Commuter Benefits Program
- On-Site Cafeteria
- Holiday Events
- Tuition Reimbursement
- Internship Program
- Leadership Training Program
- Associate or Rotational Training Program
- Promote from Within
- Mentor Program
- Access to Online Courses
- Lunch and Learns
