We are seeking an experienced Azure Cloud Support Engineer to join our dynamic IT operations team.
The ideal candidate will have a strong background in Azure, Intune, and O365 products, coupled with solid knowledge in Windows Server systems administration. You will play a critical role in ensuring the stability and performance of our cloud and on-premises environments while supporting our enterprise infrastructure services.
At EPAM Belarus, employees have the flexibility to choose the environment that suits them best. You can work from any location in Belarus, whether it's your home or our offices in Minsk, Grodno, Brest, Gomel, Mogilev or Vitebsk.

#LI-DNI

Responsibilities

Provide L3 support for Azure cloud services, including troubleshooting and resolving technical issues
Manage and maintain enterprise infrastructure components such as ADDS, MS CA, DNS, and DFS
Monitor system performance, implement routine automation, and perform configuration and maintenance tasks
Collaborate with cross-functional teams to ensure seamless integration and operation of Azure services (AVD, Compute, AKS, Databases)
Utilize security tools such as MS Defender and Azure DLP to enhance our security posture
Support and manage Microsoft productivity and enterprise management stacks (O365, Exchange, SCCM, SCVMM, SCO, SCOM, SCDPM)
Follow ITIL processes and leverage ITSM tools like ServiceNow for incident and change management

Requirements

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Proven experience as an Azure Cloud Support Engineer or similar role
Strong knowledge of Azure, Intune, and O365 products
Experience in Windows Server systems administration, performance monitoring, and troubleshooting
Familiarity with enterprise infrastructure services (ADDS, MS CA, DNS, DFS)
Good understanding of ITIL processes and experience with ITSM tools
Proficiency in English (B1+ level)

Nice to have

Experience with bare-metal infrastructure and on-premises virtualization (Hyper-V)
Knowledge of security best practices and compliance frameworks
Certifications in Azure or related technologies

We offer

We connect like-minded people::
- Delivering innovative solutions to industry leaders, making a global impact
- Enjoyable working environment, whether it's the vibrant office or the comfort of your own home
- Opportunity to work abroad for up to two months per year
- Relocation opportunities within our offices in 55+ countries
We invest in your growth::
- Leadership development, career advising, soft skills and well-being programs
- Certifications, including GCP, Azure and AWS
- Unlimited access to LinkedIn Learning, Get Abstract, O'Reilly, Cloud Guru
- Free English classes with certified teachers
We cover it all::
- Monetary bonuses for taking part in the referral program
- Comprehensive medical & family care package
- Seven trust days per year (sick leave without a medical certificate)
- Discounts from 800+ partners (sports activities, restaurants, stores and services)

EPAM is a leading global provider of digital platform engineering and development services. We are committed to having a positive impact on our clients, our employees, and our communities. We embrace a dynamic and inclusive culture. Here, you will collaborate with multi-national teams, contribute to numerous innovative projects that deliver the most creative and cutting-edge solutions, and have an opportunity to learn and grow continuously. No matter where you are located, you will join a dedicated, creative, diverse community to help you discover your fullest potential.

Azure Cloud Support Engineer

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