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Country Services Manager

AT Eaton
Eaton

Country Services Manager

Oslo, Norway

At Eaton we are continuously striving to make our world safer, sustainable and efficient in power management. We believe in our employees and we can achieve our goals together. We make what matters work! Join us and help us provide energy-efficient solutions that make a real impact. To find out more about us check: https://www.youtube.com/watch?v=baa_aiJ4L7E

What you'll do:

As Country Services Manager, you will ensure that Eaton meets the agreed budget targets for Services P&L in the designated areas and products lines for Norway. You will explore the markets on Eaton's installed base, create business plan and establish service sales in person. You will work closely with local, country sales, EMEA service product management and EMEA center of competence securing best available solutions to the customers. You will functionally oversees the Services end to end being the referee between business priority and operational constraint. The country operations leaders will functionally report to you as country service lead. You will collaborate with the cluster operation manager to ensure the right balance between operation alingment, resource need and business priorities.

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Service Business
Contribute to the cluster and country-specific service plan to ensure growth and profitability in line with Eaton's overall strategic goals
Analyze of market data and customer needs in order to align with the EMEA service sales strategy
Maintain and build relations with important internal and external stakeholders, customers, local sales organizations & partners
Keep good customer contacts and build closer relation with key accounts in order to further develop the position in the market
Manage and support development of Authorized Service Partners network to guarantee high customers' satisfaction and revenues flow from this channel
Focus on service P&L making sure profitability is maintained and aligned to Profit Plan
Keep an eye on the Services cost structure and organization affordability vs growth performance

Business Development
Negotiate and influence resulting in contracts and agreements
Collaborate with other sales within the organization to enable business opportunities
Initiate, develop and implement sales orientated customer campaigns and other marketing activities
Focus on developing and bringing new offering into the markets and winning new customers
Enable internal collaborations resulting in synergy sales and new business
Collaborate and feed the cluster Service strategy in collaboration with the cluster leader

Leadership
Act as a role model in line with Eaton ethical standards of conduct
Enable the development of the skills and competencies of the services teams

Qualifications:

  • Educated at Bachelors' degree or equivalent, preferably in Electrical Engineering or other electrical fields
  • In-depth experience in corporate service sales or business development
  • Knowledge of power distribution, power quality electrical services, Life Safety and other products
  • Strong communication skills both oral and written in English and Norwegian fluency
  • Ability to influence decision making of key stakeholders
  • Good communication and interpersonal skills
  • Strong Time Management
  • Driving license

What we offer you:

  • Competitive compensation and benefits package (annual bonus and many more!)
  • Company car
  • Great promotional opportunities - We encourage internal promotion, whenever possible
  • Excellent working environment - safety and ethic are really important for us
  • Learning & Development - We invest in our employees for the long term - not just with salary and benefits, but with ongoing learning and development opportunities made available through Eaton University

We are committed to ensuring equal employment opportunities for job applicants and employees. Our recruitment processes use balanced selection criteria and avoid unlawful discrimination against applicants on the basis of their age, colour, disability, marital status, national origin, gender, gender identity, genetic information, race or racial origin, religion, sexual orientation or any other status protected or required by law.

#LI-IH1

Client-provided location(s): Oslo, Norway
Job ID: Eaton-34147Oslo
Employment Type: Other

Perks and Benefits

  • Health and Wellness

    • Health Insurance
    • Health Reimbursement Account
    • Dental Insurance
    • Vision Insurance
    • Life Insurance
    • Short-Term Disability
    • Long-Term Disability
    • FSA
    • HSA With Employer Contribution
    • Fitness Subsidies
    • On-Site Gym
    • Pet Insurance
    • Mental Health Benefits
    • Virtual Fitness Classes
  • Parental Benefits

    • Birth Parent or Maternity Leave
    • Adoption Assistance Program
  • Work Flexibility

    • Flexible Work Hours
    • Remote Work Opportunities
    • Hybrid Work Opportunities
  • Office Life and Perks

    • Casual Dress
    • On-Site Cafeteria
  • Vacation and Time Off

    • Paid Vacation
    • Paid Holidays
    • Personal/Sick Days
    • Leave of Absence
    • Summer Fridays
  • Financial and Retirement

    • 401(K) With Company Matching
    • Performance Bonus
    • Relocation Assistance
    • Financial Counseling
  • Professional Development

    • Tuition Reimbursement
    • Promote From Within
    • Mentor Program
    • Shadowing Opportunities
    • Access to Online Courses
    • Internship Program
    • Work Visa Sponsorship
    • Leadership Training Program
    • Associate or Rotational Training Program
  • Diversity and Inclusion

    • Diversity, Equity, and Inclusion Program
    • Employee Resource Groups (ERG)