This role is responsible for leading training delivery for assigned SL/Function/Project
Roles & Responsibilities:
- Align training interventions to business; deliver tangible business value through the deployment of an effective training strategy
- Responsible for operationalization of training framework in the assigned SL/Function/Project
- Responsible for determining performance gaps, identifying training needs, working with SMEs, internal partners and vendors to implement training solutions
- Ensure overall quality of training delivery; ensure standardization & quality of content
- Develop trainers and SMEs
- Review training performance periodically with business leaders and drive corrective action
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- Responsible for Client Interfacing activities involving Change Management, Program Management, Strategy Development, Process Improvement, Cost Optimization and Business Planning
- Recording, Tracking, monitoring and escalating program implementation via regular status reports
- Gather Industry best practices/insights from time to time
- Build capability to engage as a strategic partner with the clients and stakeholders
Certifications:
- Project Management, Design Thinking, Lean, Six Sigma
Experience in Training Delivery management, Experience in managing teams, partnering with cross-functional teams and actively engaging with clients and external customers
Experience in handling projects in Training, HR, Quality, Transitions etc.
Good to have : Experience in leading global teams; experience in leading deployment of technology training