If you’re passionate about helping people protect what matters most to them, as well as innovating and simplifying processes and operations to provide the best customer value, then Nationwide’s Property and Casualty team could be the place for you!
This Training Consultant will join our Claims Training team, and focus on Commercial Property Claims.
Preferably, this individual will be located within a commutable distance to the Training Center in Lewis Center, OH, however other locations, including a remote/work-from-home (WFH) capacity from anywhere in the country, will also be considered.
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The identified candidate should have a strong background in Commercial Property claims and in-depth knowledge of legal issues/large loss process as it relates to Commercial Property Claims. Candidates should possess knowledge of insurance theory and practices, insurance contracts, risk transfer and their application. Advanced knowledge of claims best practices and the legal aspects of court procedures affecting legal liability for all lines of insurance.
Required:
- Prior/recent experience in handling commercial property claims
- Strong presentation and communications skills
Preferred:
- Prior experience handling complex/large loss commercial property claims
- Claims experience in more than one line (Casualty, MD, Property, or Commercial).
Compensation Grade: G2
Colorado Residents: Email taproces@nationwide.com for salary information
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Job Description Summary
We take pride in the services we provide and value the relationships we develop in supporting business units to achieve their objectives. Our goal is to be the most trusted, innovative and agile learning and development organization; delivering solutions that build confidence and drive performance. If you are flexible, adaptable, a problem solver, enjoy making a difference by helping people and are driven by your creative energy to share knowledge with others we want to hear from you!
As a Consultant, you'll conduct advanced-level technical training classes and programs based on in-depth technical knowledge. You will act as a resource or subject matter expert to trainers and specialists for the design of training programs or projects. You'll be the highest level technical professional, where mastery of subject matter and most advanced skills are required to impact the organization.
Job Description
Key Responsibilities:
Conducts sophisticated technical skills classes, courses and programs. May also conduct other lower level courses as needed. Schedules training courses and enrolls associates. Serves as a back-up to other instructors.
Provides continuous evaluation of responses and feedback relative to program development, administration and logistics.
Reviews course content and makes recommendations for improvements, modifications or continuation based on expertise. May also consult on development of materials.
Crafts the appropriate learning experience by researching standard methodologies in advanced technical areas to incorporate into class discussions or to adjust presentation materials. May provide basic needs analysis and process improvement consulting for assigned business units.
Serves as liaison to various Nationwide task forces based on subject matter expertise and projects as assigned.
May perform other responsibilities as assigned.
Reporting Relationships: Reports to business unit Manager, Director or Executive or Learning and Performance Manager or Director.
Typical Skills and Experiences:
Education: Undergraduate degree desired. Prefer adult education-related field or progress toward advanced degree in a related field.
License/Designation/Certification: Certification in recognized field of expertise (CPCU, AIC, API, AU, etc.) desired. In some business units there may be additional regulatory requirements for specific certifications (i.e., FINRA series in Nationwide Financial). Progress towards learning certificate such as CPLP desired.
Experience: Typically requires 10 or more years of experience in area of technical expertise. Additional experience in project leadership, supervisory or adult learning desired.
Knowledge, Abilities and Skills: Subject matter authority related to training area of responsibility with broad technical knowledge beyond area of expertise. Exceptional understanding of adult education concepts, learning styles, evaluation methods and process/workflow development. Strong instructional design and eye for business. Excellent communication skills. Proven track record to explain sophisticated technical concepts and to analyze program results and recommend solutions. Strong group dynamics and interactive skills. Strong project management and consulting skills. Ability to set priorities, manage time, prioritize work and meet deadlines.
Other criteria, including leadership skills, competencies and experiences may take precedence.
Staffing exceptions to the above must be approved by the hiring manager’s leader and HR Business Partner.
Values: Regularly and consistently demonstrates Nationwide Values.
Job Conditions:
Overtime Eligibility: Not Eligible (Exempt)
Working Conditions: May require physical ability to stand while teaching and to move furniture, equipment and supplies around classroom. Potential for travel and non-standard work hours.
ADA: The above statements cover what are generally believed to be principal and essential functions of this job. Specific circumstances may allow or require some people assigned to the job to perform a somewhat different combination of duties.