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Application Support Engineer

AT Wipro
Wipro

Application Support Engineer

Singapore

Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients' most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com.

Job Description

Role Purpose

The purpose of this role is to provide significant technical expertise in architecture planning and design of the concerned tower (platform, database, middleware, backup etc) as well as managing its day-to-day operations

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  • The candidate will provide level 2 support for the core banking system of the bank.
  • The application includes modules related to accounting, back office transactions, payments, risks, and reporting for local regulator or Head Office in Paris.
  • Candidate will involve in customization, Integration testing phases and document solutions, with a focus on integration of Real-Time Payments System, Products and adherence with bank policies.
  • Main responsibilities In close interaction with the projects stakeholders, candidate will understand requirements ,Collaborate with technical IT specialists ,Ensure integration of the new tool with existing enterprise application ecosystem of the bank.
  • Contribute in analyzing, resolving and providing technical support ,contribute to maintaining a high standard of delivery quality ,participate in technical discussions and propose solutions based on industry best practices
  • Prepare and maintain support functional documentation with process flows, user stories, functional test cases, integration tests etc.

Technical :

  • Knowledge on UNIX servers and applications build on JAVA/J2EE in Unix environment.
  • Knowledge on WINDOWS servers and applications management WINDOS environment.
  • Understanding of Relational Database Systems like Sybase, ORACLE and MSSQL.
  • Knowledge on messaging systems such as WebSphere MQ
  • Good understanding of DevOps, with experience on at least one of the configuration management tools ,like ansible, Pupet
  • Very good understanding of application system design, development, testing, deployment and maintenance.
  • Management of requests coming from support + MOE ( Development) , infrastructure Teams ,Coordinating with different Teams ( Mainly Support Teams + Infrastructure Teams ) with primary objective of Keeping Application up and running.

Reinvent your world.¿We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

If you encounter any suspicious mail, advertisements, or persons who offer jobs at Wipro, please email us at helpdesk.recruitment@wipro.com. Do not email your resume to this ID as it is not monitored for resumes and career applications.

Any complaints or concerns regarding unethical/unfair hiring practices should be directed to our Ombuds Group at ombuds.person@wipro.com.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, caste, creed, religion, gender, marital status, age, ethnic and national origin, gender identity, gender expression, sexual orientation, political orientation, disability status, protected veteran status, or any other characteristic protected by law.

Wipro is committed to creating an accessible, supportive, and inclusive workplace. Reasonable accommodation will be provided to all applicants including persons with disabilities, throughout the recruitment and selection process. Accommodations must be communicated in advance of the application, where possible, and will be reviewed on an individual basis. Wipro provides equal opportunities to all and values diversity.

Client-provided location(s): Singapore
Job ID: Wipro-1146314955
Employment Type: Other