About this role:
Wells Fargo is seeking a Digital Product Management Manager.
In this role, you will:
- Manage and develop the team of Decisioning architects that are responsible for CEE Decisioning configuration changes. Oversees the team structure & organization, with the right roles/responsibilities for maximum efficiency
- Establish implementation/design best practices for the entire team in strategy and configuration development
- Ensure that the team, provides necessary stakeholder support for production capabilities (triage, simulation etc)-and supporting complex triages and stakeholder communications on issues accordingly
- Govern the various design/product dependencies between the five workstreams - Ops Manager, CEE tech, CEE decisioning, CEE Data science & DCS. Serve as the product design authority for changes spanning across CEE workstreams or other external systems.
- Own the discovery efforts for major CEE initiatives, and provides analysis of designs for implementation.
- Own the future roadmap of the Decision product, and enhancements that drive business value-and providing business cases for feature delivery. Partner with the technology team and Enterprise architect on complex design for integrations across teams and within CEE Channels.
- Takes responsibility for Non-functional and operational team KPIs
- Engage stakeholders and internal partners associated with the business
- Identify and recommend opportunities for programs and initiatives with impact across the business
- Make decisions and resolve issues regarding strategy/creation, customer experience, analytics/research or product management to meet business objectives
- Collaborate with and consult with the team and multiple level managers
- Manage allocation of people and financial resources to support the development and execution of strategies within a business line or functional area-inclusive production support and triage
- Mentor and guide talent development of direct reports and assist in hiring talent
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- 4+ years of digital product management experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
- 2+ years of leadership experience.
- Overall 15+ years of experience in Product or Project Management
- 10+ years of expertise in Pegasystems Customer Decision Hub product
- Financial services industry experience
- 10+ years of experience in delivering transformative change
- Good understanding of Agile methodologies and best practices for product management
- 10+ years of people management experience
- Strong people leader with proven experience building, leading, and engaging high-performing, diverse global teams
- Demonstrated ability to work effectively in a highly matrixed organization, developing partnerships across lines of business and functional areas
- Demonstrated product roadmap development and evolution competencies
- Outstanding problem solving and decision-making skills
- Ability to work effectively in a global team environment and across all organizational levels, where flexibility, collaboration, and adaptability are important
- Ability to negotiate, influence, and collaborate to build successful relationships.
26 Nov 2024
*Job posting may come down early due to volume of applicants.
We Value Diversity
At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.
Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.
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