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Business Resiliency Coordinator

AT Wells Fargo
Wells Fargo

Business Resiliency Coordinator

Bangalore, India

About this role:

Wells Fargo is seeking a Business Execution Consultant - Resilience Disaster Continuity

In this role, you will:

  • Participate in a variety of assigned and ongoing business operations to ensure success in meeting business goals and objectives
  • Identify opportunities for process improvement by conducting root cause testing of all compliance and business metrics
  • Determine areas of strength or Business Execution opportunity within defined scope of work
  • Review and research strategies and action plans to establish effective processes while meeting performance metrics and policy expectations
  • Utilize independent judgment to guide moderate risk deliverables
  • Present recommendations to develop, implement, and monitor strategic approaches, effectiveness of support function, and business performance improvement opportunities for managing risks of the business
  • Exercise independent judgment and provide guidance in diverse support functions and operations for a single business group within a line of business
  • Collaborate and consult with leaders and executive management
  • Provide work direction to less experienced Strategy and Execution staff
Required Qualifications:

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  • 2+ years of Business Execution, Implementation, or Strategic Planning experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
About this role:

Wells Fargo is seeking a Business Execution Consultant in Wealth & Investment Banking (WIM) as part of WIM Resiliency team supporting Business Continuity Planning and Incident Management. This role will work with other Resiliency Officers and Business Resiliency Coordinators within WIM to provide oversight and guidance to ensure effective implementation and execution of enterprise guidelines, ensuring viable resiliency plans for the business groups supported.

In this role, you will:
  • Update business continuity plans - Post approvals from Business Resiliency Managers and Resiliency Officers
  • Create new business continuity plans/functions/strategies - Post approvals from Business Resiliency Managers and Resiliency Officers
  • Complete annual exercise and maintenance items depending on plan type (Essential vs Deferrable)
  • Work to develop and expand data maintenance automation in both ORS to facilitate execution of maintenance activities and drive efficiency
  • Ensure facilitation of all global resiliency activities occur within business group/enterprise function
  • Respond to management deliverables, i.e., Audit requirements
  • Ensure proper coordination of GDA Transitioned functions and required updates in ORS
  • Ensure required Wells Fargo BCP Certifications are obtained
  • Understand and communicate business incident information at time of incident
  • Understand and adhere to the Enterprise Communications process for incidents
  • Update and Maintain Business Impact Analysis (BIA)
  • Document Recovery Simulation - Functional Exercise
  • Support Plan Walkthroughs
  • Support Record Verification
  • Support Plan Distribution
  • Support RTO/RPO Review
  • Participate in Everbridge Testing (automated call tree)
  • Support in the response respond to EBCP Plan Profiles
  • Complete certification requirements - Annual
  • Participate in training and awareness for Change Control
  • Preemptively monitor and address metrics and key risk indicators -Gap analysis
  • Perform annual plan audits (Quality Reviews)
  • Support the Business Risk and Control Director in aligning all BCP planning, initiatives and goals with organizational goals and infrastructure capabilities.
  • Facilitate and support the execution of the plans at the time of crisis event.
  • Support Business Leadership and the Business Control Leadership with critical components of the plan in order that they can make critical decisions.
  • Provide visibility and report to the Business Leadership and the Business Control Leadership on the critical functions, individuals, and infrastructure within the business plans.
  • Ability to work nights and weekends during a crisis event.
  • Any Graduation discipline
Preferred Skills & experience
  • Power BI
  • Tableau
  • Macro
  • 5+ year managing business continuity within an organization.
  • Knowledge of technology and business concepts, life cycles and processes
  • Sound verbal and written communication, English proficiency and ability to articulate and present
  • Self-starter with the ability work with a great degree of autonomy
  • Ability to develop and foster partnerships and influence change
  • Adaptable to a dynamic work environment with multiple priorities and strict timelines and able to organize for responsiveness and efficiency
  • Proven ability to work within a team environment as well as individual accountability
  • Understanding of US banking regulatory requirements
  • Demonstrates an excellent knowledge of MS office
  • Exhibits solid numerical and detail-oriented skills
  • Strong verbal and written communication skills
  • Able to multi-task to accomplish tasks effective
  • Applies product/domain knowledge to improve/add value to the processes
Functional Competency:
  • Analyzes data and identifies gaps.
  • Exhibits the ability to manage multiple tasks under pressure.
  • Demonstrates a good understanding of multiple programs and policies.
  • Exhibits solid numerical and detail-oriented skills.
  • Analyzes & interprets various data to prepare reports to accommodate the business needs.
Behavioral Competency:
  • Consistently meet or exceed commitments
  • Maintain high standards of performance, integrity and honesty
  • Communicate clearly and concisely
  • Lead by example
  • Use technical knowledge to help team members troubleshoot problems
  • Encourage alternative approaches and new ideas
  • Create a culture of innovation and learning that drives individual development
  • Deal effectively with people in order to get work accomplished
Posting End Date:
14 Nov 2024
*Job posting may come down early due to volume of applicants.

We Value Diversity

At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.

Candidates applying to job openings posted in US: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.

Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.

Applicants with Disabilities

To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo .

Drug and Alcohol Policy

Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.

Wells Fargo Recruitment and Hiring Requirements:

a. Third-Party recordings are prohibited unless authorized by Wells Fargo.

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.

Client-provided location(s): Bengaluru, Karnataka, India
Job ID: WellsFargo-R-413746
Employment Type: Full Time

Perks and Benefits

  • Health and Wellness

    • Health Insurance
    • Health Reimbursement Account
    • Dental Insurance
    • Vision Insurance
    • Life Insurance
    • FSA
    • HSA
    • Mental Health Benefits
    • Short-Term Disability
    • Long-Term Disability
  • Parental Benefits

    • Adoption Assistance Program
    • Family Support Resources
    • Birth Parent or Maternity Leave
    • Non-Birth Parent or Paternity Leave
    • Fertility Benefits
    • Return-to-Work Program
  • Work Flexibility

    • Hybrid Work Opportunities
  • Office Life and Perks

    • Commuter Benefits Program
  • Vacation and Time Off

    • Paid Vacation
    • Paid Holidays
    • Personal/Sick Days
    • Volunteer Time Off
  • Financial and Retirement

    • 401(K) With Company Matching
    • Performance Bonus
    • Stock Purchase Program
  • Professional Development

    • Tuition Reimbursement
    • Access to Online Courses
    • Internship Program
    • Associate or Rotational Training Program
    • Promote From Within
    • Mentor Program
  • Diversity and Inclusion

    • Employee Resource Groups (ERG)
    • Diversity, Equity, and Inclusion Program
    • Unconscious Bias Training

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