About the Role
The purpose of this role is to provide business-specific support to the Resiliency Officers in Wholesale Operations (CB Ops, CIB Ops and WIM Ops) through risk identification, data and quality maintenance of resiliency plans and management of Enterprise and Wholesale Operations requirements for Resiliency. This role will be accountable for the quality of the plans, will increase the response times of all updates and changes in the ORS/ERS (Enterprise Resiliency System) tool and will be expected to become familiar with the business functions they support as well as the Enterprise and Wholesale Operations Resiliency Framework.
Responsibilities: BRC (Business Resiliency Coordinator) Business Execution Consultants
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- Update business continuity plans - Post approvals from Business Resiliency Managers and Resiliency Officers
- Create new business continuity plans/functions/strategies - Post approvals from Business Resiliency Managers and Resiliency Officers
- Complete annual exercise and maintenance items depending on plan type (Essential vs Deferrable)
- Work to develop and expand data maintenance automation in both ORS and eventually ERS to facilitate execution of maintenance activities and drive efficiency
- Ensure facilitation of all global resiliency activities occur within business group/enterprise function
- Ensure proper coordination of GDA Transitioned functions and required updates in ORS
- Ensure required Wells Fargo BCP Certifications are obtained for Wholesale Operations (CB Ops, CIB Ops and WIM Ops) organization
- Ensure plan and user access requests and Technology Record Setup Forms are appropriate and complete prior to submission
- Understand and communicate business incident information at time of incident
- Understand and adhere to the Enterprise Communications process for incidents
- Update and Maintain Business Impact Analysis (BIA)
- Update and Maintain Risk Assessment (RA)
- Document Recovery Simulation - Functional Exercise
- Support Plan Walkthroughs
- Support Record Verification
- Support Plan Distribution
- Support RTO/RPO Review
- Participate in Everbridge Testing (automated call tree)
- Support in the response respond to EBCP Plan Profiles
- Complete certification requirements - Annual
- Participate in training and awareness for Change Control
- Preemptively monitor and address metrics and key risk indicators -Gap analysis
- Perform annual plan audits (Quality Reviews)
- 4 to 5 years of experience in one or a combination of the following: additional compliance, additional operational risk management, IT systems security, business process management or financial services industry experience; work experience, training, military experience, education
- Graduate degree or higher in business or a related field
- Business Management, Management Information Systems, Risk Management, Project Management
- Advanced Microsoft Office skills
- Strong analytical skills with high attention to detail and accuracy Business Continuity and Operational Risk Knowledge.
- Working knowledge of and experience with resiliency and Third-Party tools and reporting. Experience working with Operational Resiliency System (ORS), and BCP Central is a plus.
- Working knowledge of and experience with the Wells Fargo Third Party program, tools, and reporting. Experience working with System for Third Party Operational Risk Management (STORM) and Service Now is a plus.
- Strong time management skills and ability to meet deadlines
- Ability to work effectively, as well as independently, in a team environment
- Ability to develop partnerships with other business and functional areas
- Effective communication with Business Groups (i.e., excellent verbal, written, and interpersonal communication skills)
- Willingness to work outside of normal hours as and when required as incident will require immediate attention
- Work typically involves close visual acuity on a computer to access, read and analyze the data in order to record data validation and/or establish credible challenge
- Timings will require at least half a day overlap with USA, with shift timing subject change to earlier or later hours in line with business requirement.
- Candidate must be based out of posted location (Hyderabad/Bangalore) and will be required to work in the office as per organization's In Office Adherence / Return To Office (RTO) at a minimum of 4 days per week.
- VBA Macros - Advanced (AUI Automation, Web Scraping etc.)
- Power Pivot, Power Query - (DAX - (Data Analytics Expressions) Coding
- Excel Automations - Formulas, Pivots
7 Oct 2024
*Job posting may come down early due to volume of applicants.
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At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.
Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.
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