Company Description

Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose – to uplift everyone, everywhere by being the best way to pay and be paid.

Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa.

Job Description

UI/UX Engineer (12 month Fixed-term-contract)

Join our team as a UI/UX Engineer, and unlock your potential in a challenging, dynamic, and fast-paced environment. 

As a UI/UX Engineer, you will be part of a Tech Squad to execute on an exciting travel product. You will get an opportunity to work on cutting edge technology and play a pivotal role in driving advancement in the bank's leading engineering practices. You will build and coach others to develop and automate the testing of robust, adaptable code that is always production ready.  

Enjoy a competitive salary, wellbeing perks, and endless opportunities for professional development and internal mobility. Don't miss out on this chance to showcase your skills!

 About us

Visa Managed Services (VMS) is the delivery arm of Visa Consulting and Analytics (VCA) team. We draw on our expertise in strategy, consulting, data analytics, and industry experience to develop fact-based recommendations and delivery plans to improve client performance. The VMS team is specialised in building teams that work within our client’s businesses to drive results.

About your role

Embedded within the client’s business, you’ll enjoy working in a collaborative Tech Squad, delivering against a clear roadmap that will deliver results for the client.

• You are a UX leader curious about emerging technology
• Our team is committed to providing the best digital experience for our customers
• Through collaboration we can deliver the best customer experience across our digital platforms
• Cohesively work with the broader design, research and delivery team to produce designs that champion the best digital experience for our customers while achieving business goals.
• Under the leadership of your Experience Design lead you will own 1-2 major projects – from scoping and costing through to design execution.
• Produce flows, wireframes and interactive prototypes along with detailed supporting documentation
• Regularly review data and insights to create designs that put the customer first while meeting business objectives
• Effectively manage stakeholder’s expectations through regular and relevant interaction. Your stakeholder community includes Product Owners, Dev/Engineering, Sales, Marketing, Legal and Compliance representatives
• Adhere to the Code of Conduct. The Code of Conduct sets the standards of behaviour, actions and decisions we expect from our people.
• Make trade-offs in an environment of often-conflicting objectives, e.g. deliver great experience to deadlines with fixed resources. Ruthless prioritisation and an ability to focus on key issues.
• Advocate the value of UX in the broader organisation

What you will need to be successful:

• Proven experience designing conceptually for complex, transactional consumer interfaces across multiple devices
• An ability to solve complex design problems while visualising solutions in appropriate ways
• Proven experience managing UX project delivery in an agile framework within agreed time frames
• Experience managing, coaching and mentoring other designers to achieve desired outcomes while recognising the difference between “good” and “great” work.
• Influential communication and stakeholder management skills with demonstrated success presenting design in a clear, confident and persuasive manner
• Experience using customer research, behavioural or digital analytics to drive design and optimisation
• Skills in information architecture, task flow and/or decision tree mapping
• To support the application a strong portfolio demonstrating UX process, low and high fidelity design skills, outcomes delivered would be of value.

Why Work with Us:

• Opportunity to work in a dynamic and fast-paced environment
• Take advantage of working across two organisations
• Collaborative and supportive team culture
• Competitive salary and other perks including AUD1,000 well-being allowance and AUD4,000 study grant
• Professional development opportunities to grow your skills and career
• Opportunities to move internally to switch up your career

Become a valuable member of our team and contribute to our thriving organisation. Apply now and show us what you’ve got!

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.