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Sr Strategic Operations Manager, Merchant Operations

AT Uber
Uber

Sr Strategic Operations Manager, Merchant Operations

San Francisco, CA

About the Role

Uber Delivery is revolutionizing instant delivery and making dining or shopping effortless: from eating locally, to ordering groceries, to celebrating with a bottle of wine. The options are endless. Working with US&C Delivery means delivering on all possibilities, not just for customers, but for merchants trying to grow their business and for delivery people searching for earnings opportunities.

The Senior Strategic Operations Manager role is a unique opportunity to help grow Uber Eats. In this position, you will focus on working with some of the biggest brands listed on Uber Eats and help them grow and improve their operational performance on the platform. This role calls for creative problem-solving, advanced analytics, critical thinking, a desire for execution and outstanding relationship-building skills.

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What You'll Do

  • Structure difficult/ambiguous problems, drive analysis, and socialize insights with key stakeholders
  • Develop best-in-class tools, insights, and processes to effectively scale operations across our partner organizations
  • Develop analytical frameworks to project, generate, and prioritize business initiatives
  • Work cross-functionally to drive decisions that require alignment

Basic Qualifications

  • 4+ years of experience in strategy, operations, consulting, analytics, tech, finance, or related field.
  • Strength in Analytics, and problem solving

Preferred Qualifications

  • Expertise in using SQL, and other analytics tools as needed
  • Strong cross-functional stakeholder management
  • Experience working with senior stakeholders across different functions

For Chicago, IL-based roles: The base salary range for this role is USD$112,000 per year - USD$124,000 per year.

For New York, NY-based roles: The base salary range for this role is USD$124,000 per year - USD$137,500 per year.

For San Francisco, CA-based roles: The base salary range for this role is USD$124,000 per year - USD$137,500 per year.

For all US locations, you will be eligible to participate in Uber's bonus program, and may be offered an equity award & other types of comp. You will also be eligible for various benefits. More details can be found at the following link https://www.uber.com/careers/benefits.

Uber is proud to be an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know by completing this form.

Offices continue to be central to collaboration and Uber's cultural identity. Unless formally approved to work fully remotely, Uber expects employees to spend at least half of their work time in their assigned office. For certain roles, such as those based at green-light hubs, employees are expected to be in-office for 100% of their time. Please speak with your recruiter to better understand in-office expectations for this role.

Client-provided location(s): San Francisco, CA, USA; New York, NY, USA; Chicago, IL, USA
Job ID: Uber-138414
Employment Type: Full Time

Perks and Benefits

  • Health and Wellness

    • Health Insurance
    • Health Reimbursement Account
    • Dental Insurance
    • Vision Insurance
    • Life Insurance
    • FSA With Employer Contribution
    • Fitness Subsidies
    • On-Site Gym
    • Mental Health Benefits
  • Parental Benefits

    • Fertility Benefits
  • Work Flexibility

    • Flexible Work Hours
    • Remote Work Opportunities
    • Hybrid Work Opportunities
  • Office Life and Perks

    • Casual Dress
    • Pet-friendly Office
    • Snacks
    • Some Meals Provided
    • On-Site Cafeteria
  • Vacation and Time Off

    • Paid Vacation
    • Unlimited Paid Time Off
    • Paid Holidays
    • Personal/Sick Days
    • Sabbatical
    • Volunteer Time Off
  • Financial and Retirement

    • 401(K)
    • Company Equity
    • Performance Bonus
  • Professional Development

    • Work Visa Sponsorship
    • Associate or Rotational Training Program
    • Promote From Within
    • Mentor Program
    • Access to Online Courses
  • Diversity and Inclusion

    • Employee Resource Groups (ERG)
    • Diversity, Equity, and Inclusion Program