About the role
The Inside Sales Team Leader position is a unique opportunity to develop, define and drive Spain's Sales strategy in one of Uber Eats' largest investment markets globally. In this central role reporting into the Head of Sales, your primary focus will be to sign the best restaurant selection to the Uber Eats platform in your area and build a winning Sales strategy, team and organization.As the Inside Sales Team Leader at Uber Eats Spain, you will manage a team of 9 Inside Sales Representatives. You will be responsible for guiding and supporting your team to achieve strong sales results and excellent customer relationships. You will play a key role in developing strategies and improving how the team operates. This job offers a great chance to make a real impact and grow within the company.
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Team Management
- Build an optimal sales team to drive efficiencies, ownership and accountability
- Recruit, train, and manage a team of high performing Inside Sales Team to execute on inbound and outbound merchant acquisition or growth initiatives
- Provide hands-on coaching for a team to ensure they meet and exceed monthly target business goals
- Assess individual performance through observation and measurement, and suggest corrective actions as needed
- Incubate new territory sellers to ramp to strong commercial productivity and overall business knowledge, and share feedback on individual performance with new hire managers
Execution
- Recruit, train, coach, and motivate a high-performing sales team.
- Develop and implement strategic sales plans to meet company goals
- Prepare sales forecasts on a monthly, quarterly, and annual basis.
- Monitor and analyze performance metrics, suggesting improvements where needed.
- Comp: The team is under a SIP plan and that means that the comp of this person depends 100% on the targets of their team.
Business Acumen
- Understand the overall sales strategy that will sustain the leading position and drive the growth of Uber Eats including: densification, local favorites, and new categories
- Utilize data from Salesforce and Sales Operations team, market, and industry knowledge to coach teams, share best practices and troubleshoot how to sell the Uber Eats products with integrity
Customer Centricity
- Help design processes that solve issues at scale and improve the efficiency of our teams and the experience of our restaurant partners, whether it be sprints planning, leads prospecting, qualification, pitching, closing or onboarding
What You'll need:
- At least 4 years of experience in sales management or a leadership role in a sales environment
- Solid skills in sales techniques and customer relationship management.
- Proven ability to meet or exceed sales targets and KPIs.
- Successful experience in coaching and mentoring sales teams.
- Experience in B2B sales, especially in technology or service-based industries.
- Strong skills in strategic planning and sales analytics.
- Excellent communication and interpersonal skills, fluent in both Spanish and English.
- Proficiency in Salesforce CRM
We welcome people from all backgrounds who seek the opportunity to help build a future where everyone and everything can move independently. If you have the curiosity, passion, and collaborative spirit, work with us, and let's move the world forward, together.
Offices continue to be central to collaboration and Uber's cultural identity. Unless formally approved to work fully remotely, Uber expects employees to spend at least half of their work time in their assigned office. For certain roles, such as those based at green-light hubs, employees are expected to be in-office for 100% of their time. Please speak with your recruiter to better understand in-office expectations for this role.
*Accommodations may be available based on religious and/or medical conditions, or as required by applicable law. To request an accommodation, please reach out to accommodations@uber.com.