Ecommerce's Governance and Experience is a global team responsible for ensuring our marketplace is safe and trustworthy for not only users but also sellers and creators. We value user satisfaction and work on policies, rules, and systems to ensure quality. As the Anti-fraud product manager, you will be responsible for building, improving, and monitoring business processes that detect and prevent fraudulent activities in various scenarios including but not limited to transactions, Know-Your-Customer/Client, after-sales and seller-buyer-creator interactions.

Responsibilities
- Develop forward-looking risk control strategies through analyzing user behavior, content, user feedback and other data, drive the improvement and upgrade of product safety mechanisms, and be responsible for the effect of risk solution plans
- Cooperate with tech and analytic, build and improve risk perception, identification, intervention and governance effect measurement systems, and design common risk control products and services that can support different businesses
- Reduce capital loss and improve metrics related to risk exposure by building a systematic framework of risk management to cover the entire life-cycle of business
- Manage prioritization and balance trade-offs among seller experience, user experience, creator experience, and platform performance/protection within the ecosystem
- Engage with various business, operation, tech and security/risk stakeholders to solve risk problems at scale

Qualifications

- Bachelor's degree or above with a background in Computer Science, Business Analytic, Math, Statistics, or related fields
- 2 years of relevant experience in one of the following areas: Antifraud, Finance Service, Risk Management, Trust & Safety.
- Proficiency in SQL and data analysis is required, analytical, and quantitative skills with the ability to use data and metrics to back up assumptions, recommendations, and drive actions
- Proven track record of delivering results in a fast-paced environment, and driving innovation on behalf of internal and external stakeholders
- Understanding of new fraud motives and sensible diagnosis of key control points, and proven communication skills in verbal and written

Preferred Qualifications:
- Experience in eCommerce or Tech industry is a plus
- Fundamental understanding of statistics or Machine Learning based algorithms is a plus

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

TikTok is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs or other reasons protected by applicable laws. If you need assistance or a reasonable accommodation, please reach out to us at https://shorturl.at/cdpT2.

Job Information

[For Pay Transparency] Compensation Description (annually)

The base salary range for this position in the selected city is $156864 - $296020 annually.

Compensation may vary outside of this range depending on a number of factors, including a candidate's qualifications, skills, competencies and experience, and location. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses/incentives, and restricted stock units.

Benefits may vary depending on the nature of employment and the country work location. Employees have day one access to medical, dental, and vision insurance, a 401(k) savings plan with company match, paid parental leave, short-term and long-term disability coverage, life insurance, wellbeing benefits, among others. Employees also receive 10 paid holidays per year, 10 paid sick days per year and 17 days of Paid Personal Time (prorated upon hire with increasing accruals by tenure).

The Company reserves the right to modify or change these benefits programs at any time, with or without notice.

For Los Angeles County (unincorporated) Candidates:

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws including the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Our company believes that criminal history may have a direct, adverse and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment:

1. Interacting and occasionally having unsupervised contact with internal/external clients and/or colleagues;

2. Appropriately handling and managing confidential information including proprietary and trade secret information and access to information technology systems; and

3. Exercising sound judgment.