Responsibilities
TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
Why Join Us
Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.
Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.
To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.
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At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.
Join us.
The e-commerce industry has seen tremendous growth in recent years and has become a hotly contested space amongst leading Internet companies, and its future growth cannot be underestimated.
With millions of loyal users globally, we believe TikTok is an ideal platform to deliver a brand new and better e-commerce experience to our users. We are looking for passionate and talented people to join our product and operations team, together we can build an e-commerce ecosystem that is innovative, secure, and intuitive for our users.
TikTok Shop Shopping Center serves as a central hub where users can easily discover promotions (campaigns & flash sales), a wider product assortment from across our TikTok Shop merchants recommended through shoppable content (in-feed video, product showcases, and LIVEs) as well as manage their orders all natively within one tab.
In this role, you will be responsible for delivering an impact on the growth of merchants, by acquiring and helping the sellers to succeed on the platform, as well as offering the best customer experience by providing the best service.
Join us as we drive the future of e-commerce here at TikTok.
Responsibilities:
- Acquire and incubate brands, principals, and big merchants that contribute large GMV share
- Build and maintain relationships with merchants, negotiate and secure best deals based on campaign or seasonality
- Discover new collaborative opportunities that suitable with merchants' short-term and long-term development plans and build JBPs
- Maintain service quality provided by seller - low cancelation and return rate, shipping LT, and other components to increase conversion rate and customer satisfaction
Qualifications
Minimum Qualifications:
- Minimum Bachelor's Degree or above
- 3+ years experience in e-commerce; direct experience in Electronic categories preferred
- Excellent interpersonal and negotiation skills
- Proficient in English
Preferred Qualifications:
- Attention to detail, logical and problem-solving skill
- Strong negotiation skills with brands and big sellers
- A good team player, fast learner and open to changes
- Proficient in Excel and PowerPoint
TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.