At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.
Join us.
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About
The e-commerce industry has seen tremendous growth in recent years and has become a hotly contested space amongst leading Internet companies, and its future growth cannot be underestimated. With millions of loyal users globally, we believe TikTok is an ideal platform to deliver a brand new and better e-commerce experience to our users. We aim to bring discovery, inspiration, and joy back to shopping by making TikTok the commerce channel of choice for merchants, creators, and affiliates. With millions of loyal users globally, we believe TikTok is an ideal platform to deliver a brand new and better e-commerce experience to our users. We are looking for passionate and talented people to join our product and operations team, to build an e-commerce ecosystem that is innovative, secure and intuitive for our users and brands.
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About the team
This role sits within the E-Commerce Governance and Experience team. This team is responsible for ensuring our marketplace is safe and trustworthy for not only users, but also sellers and creators. We value user experience and work on policies, rules, products and systems to ensure quality.

Responsibilities
- Partner closely with key stakeholders to consult on key performance measurement questions and optimize overall adoption of metrics and insights to drive measurable and attributable growth.
- Develop comprehensive governance and experience metrics and quantitative measurement structure based on stage of business and strategic deliverables.
- Work with the Program and Strategy teams to size the potential impact of "problems-to-solve" for our business.
- Implement standardized product reports and self service tools and training to serve ad hoc queries and data related projects.
- Design and implement reporting dashboards and the associated data pipeline to deliver insights and improve the workflows of internal teams.

Qualifications

Minimum Qualifications
- Experience in data science, algorithmic engineering, or machine learning.
- Bachelor's degree or Master's degree in Science, Operations Research, Data or Analytics related fields (or relevant experience).
- Ability to conduct rigorous analysis and communicate conclusions to both technical and non-technical audiences.
- Ability to impact business decisions and suggest improvement through analytical insight.

Preferred Qualifications
- Proficiency in SQL and familiarity with at least one other language Python, SAS, R.
- Demonstrated leadership and self-direction. Willingness to both teach others and learn new techniques.
- Cross cultural communication and collaboration skills working cross functionally in a global working environment.
- Comfort working in a fast paced, ambiguous and high growth environment.

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.