Responsibilities
- Building, developing, and measuring performance of key metrics to generate insights
Conducting data-driven research to resolve reported problems to determine their root cause using internal tools.
- Providing data-centric recommendations to stakeholders on how to solve business problems and to help them make holistic decisions.
- Defining, structuring and summarising large amounts of qualitative and quantitative data into digestible information for all types of audiences via reports, dashboards, and interactive visualisation.
- Collaborating with key stakeholders on various data science and content integrity quality management projects
- Leading communication both internally and externally, ensures the good running of various quality improvement workflows and workstreams with project management carried out
Want more jobs like this?
Get jobs in Singapore delivered to your inbox every week.
- Providing thought Project Management Capability to the wider MI team, evangelizing cross-functional collaboration and owning a number of shared goals with partner teams.
Qualifications
Qualifications
- Minimum Qualifications:
- BA/BS degree.
- 5 years of experience working in program or project management.
- Experience in program management on cross-functional projects.
- Experience in stakeholder management.
- Working experience in content moderation and enforcement quality or similar domains.
- Experience in leading data-driven projects.
- Experience in providing data insights.
- Excellent analytical skills with SQL experience.
- Excellent written, verbal, and professional communication skills.
Preferred Qualifications:
- Experience of working on UGC or PGC products.
- Ability to communicate effectively with leadership, managers, and peers.
- Experience working in ambiguity, achieving results in a fast-paced environment, and continually adapting to changing business needs