Job Posting Start Date 12-10-2024 Job Posting End Date

Flex is the diversified manufacturing partner of choice that helps market-leading brands design, build and deliver innovative products that improve the world.

We believe in the power of diversity and inclusion and cultivate a workplace culture of belonging that views uniqueness as a competitive edge and builds a community that enables our people to push the limits of innovation to make great products that create value and improve people's lives.

A career at Flex offers the opportunity to make a difference and invest in your growth in a respectful, inclusive, and collaborative environment. If you are excited about a role but don't meet every bullet point, we encourage you to apply and join us to create the extraordinary.

• Responsible and point of contact with customer for quality and process related issues.
• Quality liaison between all Flex sites that manufactures, tests, and repairs
• Coordinates continuous quality and process related improvements between sites at AUR (NPI, Sustaining, and Service and Repair)
• Drives consistent processes and procedures between all Flex sites
• Always in copy of any production, manufacturing, and customer design issues. First level escalation on quality issues.
• Bonepile and Rework Management
• Manage the level of Bonepile in Flex. Drive to lower Bonepile level.
• Responsible for data gathering and status reporting on Quality Alerts, CAPAs, Internal Flex CARs across all sites including
• Driving effective and efficient closure on Quality Alerts, CAPA's, and Internal CARs (8D's)
• First to be notified and review CAPA issued by PNW. Review CAPA validity and respond back to PNW within 24hrs. Assign CAPA owner.
• Manage expectation w/ PANW team, ex. request extension or clarifications
• Responsible to ensure CFT are utilizing K template for any CAPA issue
• Ensure stating correct problem statement and the teams are using proper tools to get to root cause
• Fishbone diagrams, Kepner Tregoe, 5 Why's, A3 Problem Solving Techniques
• Coordinate and proactively review and prepare the Flex and customer cross functional teams for weekly manufacturing data review meetings
• Summarize top issues, assess risk, and plan next steps
• Participates in all weekly Quality meetings (including Repair facility)
• Follow up on the action items w/ the owers
• Ensures quality data and report integrity- for example, the weekly yield report, QM data uploads, defect Pareto, component DPPM report, etc.
• Drives the DRT action items with each Flex site and appropriate functional groups
• Facilitates the quality data sharing between Flex sites i.e.
• Data from different product lifecycle from NPI to Production to Repair
• Support the QBR metrics and work with PAWN in reviewing the quarterly results
• Review all metrics such as FPY goals, Bonepile, CAPA, etc..

• 6 years of experience (quality, process, manufacturing environment)
• 3 years of project management experience
• Problem solving and decision making.
• Hardware/ PCBA experience (2-3 years)
• CAPAs, Root cost analysis, CARs experience
• Data analysis, Process Performance, Yield (%)
• Influence and negotiation skills.
• Knowledge in ISO9000 or equivalent (prefer)

• Full range of medical benefits, dental, vision
• Life Insurance
• Matching 401K
• PTO
• Tuition Reimbursement
• Employee discounts at local retailers