Responsibilities
About The Team
The operations team endeavours to continuously build and deliver a seamless and positive employee experience across the whole employee lifecycle. We're dedicated to leading with care and have empathy in mind. We strive to develop efficient and simple people processes, systems, policies, and programs. We aspire to ensure employees feel heard and that they are given the appropriate resources and support needed to be effective and efficient during their careers.
Responsibilities
As an HR Lifecycle Operations Advisor, you will play a key role in managing and optimizing the end-to-end employee lifecycle, ensuring smooth onboarding, job status changes, and offboarding processes. You will be responsible for maintaining data accuracy, ensuring compliance with HR policies, driving process improvements, and enhancing the overall employee experience and stakeholder satisfaction.
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Key responsibilities:
- Oversee and manage HR transactions, ensuring timely processing and adherence to company policies and compliance requirements;
- Partner with HRBPs, TA, and HR Operations teams across regions, acting as a trusted advisor to both internal and external stakeholders;
- Optimize employee lifecycle processes by driving continuous process improvements and HR system enhancements;
- Support regional and global initiatives focused on improving HR operational efficiency and employee experience.
Qualifications
Minimum Qualifications
- 2~3 years of experience in HR operations;
- Good understanding of labour/compliance laws, cultural nuances and HR best practices;
- Experience with employee lifecycle (including but not limited to onboarding, transfers, performance cycles, leaves of absence, immigration matters and offboarding);
- Ability to work independently, demonstrating initiative and a proactive approach to problem-solving;
- Highly proficient and excellent communication skills in English.
Preferred Qualifications
- Support employees and improve employee experience by providing end-to-end HR solutions to solve their issues;
- High level of discretion, confidentiality, and ethics;
- Humility, flexibility, and good interpersonal & customer facing skills are a must to be part of a strong and united team across the APAC region;
- Experience in setting up relationships & handling trade unions is a plus.