Team Introduction:

The EUI Finance AR Team is in charge of the full O2C process, from credit risk assessment to contract review, payment terms assignment, billing queries and adjustments (including rebates and incentives), account suspensions and re-activations, overdue management and reduction, amicable collection and legal action, bad debt accruals, and write-offs.

Position Summary:

As part of the Global Revenue Management & Credit Control Team, the Billing Specialist will manage all activities involved in contract review, the billing cycle process including credit memos, incentive deals, and verification/approval of rebates.
• Contract Review and Financial Compliance: Review business revenue contracts with a focus on financial terms. Ensure compliance with financial regulations and internal policies during top-up processes.
• Sales Support and Help Desk Management: Provide support to the Sales Team through the help desk system, assisting with inquiries and resolving issues promptly.
• Review and Reconciliation: Review and reconcile accruals, reversals, invoicing schedules, and account reconciliations to support balances and activity. Resolve billing and reconciliation issues related to the billing cycle.
• Financial Analysis and Reporting: Assist the GRM Director with data analysis and report generation, providing relevant support to the business department as necessary.
• Ad Hoc Tasks and Complex Issue Resolution: Handle ad hoc tasks assigned by leadership, including investigating and solving complex billing issues and queries.
• Cross-Functional Collaboration and Communication: Collaborate cross-functionally on a global scale and communicate effectively with stakeholders, including the Sales and MSO teams.

Qualifications

Minimum Qualifications:
• Bachelor's degree or equivalent work experience in billing, customer service, accounts receivable, or a related field.
• Proven experience in billing analysis, processing billing corrections and adjustments resulting from queries raised.
• Strong analytical skills with meticulous attention to detail.
• Excellent communication and interpersonal skills.
• Proficient in Microsoft Office Suite, especially Excel.
• Ability to work independently and as part of a collaborative team.

Preferred Qualifications:
• Experience with CRM, billing, and accounts receivable software.
• Ability to speak other European languages, as you will be working with the European market.
• Proven and relevant customer billing experience in a high-growth and fast-paced environment.
• Familiarity with financial clauses and contract review.

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