Job ID: 504618

Exempt

Oldcastle Infrastructure™ , a CRH company, is the leading provider of utility infrastructure solutions for the water, energy, and communications markets throughout North America. We're more than just a manufacturer of precast concrete, polymer concrete, or plastic products. We're a trusted and strategic partner to engineers, contractors, distributors, specifiers, and more. With our network of more than 80 manufacturing facilities and more than 4,000 employees, we're leading the industry with innovation and a safety-first mindset.

Oldcastle Infrastructure - Built For Life from Oldcastle Infrastructure on Vimeo .

Job Summary

The Senior Billing Specialist role is to perform the timely and accurate reconciliation and analysis of billing activity. By manipulating and analyzing internal and external data, this person will identify discrepancies, research the root cause of the discrepancies, and work to correct the cause of the issue. This position will report directly to the collections manager and will be the primary back up for all billing needs when the manager is absent.

• Assess current practices and procedures to create best in practice for the billing team
• Establish, monitor, and enforce current policies and procedures
• Work with team members to provide effective supervision, including training, work allocation, and problem resolution
• Collaborate with management to prepare and analyze weekly/monthly reports
• Ensure strong team building and protocol in the department by holding weekly huddles, and bi-weekly training and department summarization meetings with the team
• Help the team with problem resolution on invoices that cannot be delivered into portals
• Work closely with customer master data to ensure customer billing attributes are maintained in ERP Upload invoices into Customers Portals
• Creating invoices to be sent directly to a customer
• Create workflow disputes and cases if needed
• Respond to emails from personal and the SSCC Billing email folder
• Delivery of invoices needing to be mailed
• Lead Regional meetings with key stakeholders to review bottlenecks and root cause analysis
• Backup to the Billing Manager when needed

• Bachelor's Degree in Accounting or Finance preferred
• 10 + years of related experience in B2B specific to manufacturing
• Billing Portal knowledgeable
• Understanding of full revenue cycle regarding order to cash
• Knowledge of construction industry preferable
• Excellent communications skills, both verbal and written
• Ability to communicate with all levels within the organization
• Ability to maintain accuracy in a very detailed work environment, highly detail oriented
• Proficient in PC skills, accounting software, Internet-based programs, MS Office Suite, especially Excel

• Highly competitive base pay
• Comprehensive medical, dental and disability benefits programs
• Group retirement savings program
• Health and wellness programs
• A diverse and inclusive culture that values opportunity for growth, development, and internal promotion