Lead Business Systems Analyst
The Lead Business System Analyst oversees the analysis of business and information needs in order to design optimal systems solutions. Working with limited oversight, this job reviews that designed system solutions are appropriate for business needs and consistent with the overall design of the organization's information systems architecture. This job is responsible for managing large projects and processes, while also coordinating efforts among the Business Systems team.

Key Responsibilities and Duties

• Provides solutions for IT and business management concerning the application of technology to business opportunities, planning and implementation of cross-functional applications.

• 5 Years Required; 7 Years Preferred

• University (Degree), Preferred

• Bachelor's Degree

• Physical Requirements: Sedentary Work

• University (Degree)

Required Skills:

• 7 years of business analyst experience within IT
• 3+ years of experience in financial systems within the retirement, banking, securities and/or brokerage industry. Experience in Institutional retirement is highly preferred
• Functional expertise in transaction and/or web-based business applications
• Proficient in creating conceptual modeling deliverables such as wireframes, process models, and other diagrams to facilitate system design and compel client understanding
• Experience leading and negotiating business solutions through collaborative discussions with business and IT partners
• Proficient in writing and grooming user stories in Agile environment

Preferred Skills:

• Functional expertise with Retirement Recordkeeping or Annuity applications is preferred
• SAFE Agile and Behavioral driven or Test Driven process knowledge and experience are preferred but not mandatory
• Experience with requirements collaboration tools such as JIRA and JIRA Align
• Solid analytical and problem-solving skills, especially in a cross functional environment
• Strong team-oriented interpersonal skills and the ability to effectively interface, both written and verbally, with a wide variety of people

Actual base salary may vary based upon, but not limited to, relevant experience, time in role, base salary of internal peers, prior performance, business sector, and geographic location.  In addition to base salary, the competitive compensation package may include, depending on the role, participation in an incentive program linked to performance (for example, annual discretionary incentive programs, non-annual sales incentive plans, or other non-annual incentive plans). 

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Company Overview

TIAA is the leading provider of financial services in the academic, research, medical, cultural and government fields. We offer a wide range of financial solutions, including investing, banking, advice and education, and retirement services.

COVID-19 Vaccination

TIAA requires all U.S. employees to be fully vaccinated against COVID-19 and provide documentation of full vaccination, unless you qualify for an accommodation as determined by TIAA consistent with applicable law.

Benefits and Total Rewards

The organization is committed to making financial well-being possible for its clients, and is equally committed to the well-being of our associates. That’s why we offer a comprehensive Total Rewards package designed to make a positive difference in the lives of our associates and their loved ones. Our benefits include a superior retirement program and highly competitive health, wellness and work life offerings that can help you achieve and maintain your best possible physical, emotional and financial well-being. To learn more about your benefits, please review our Benefits Summary.

Equal Opportunity

We are an Equal Opportunity/Affirmative Action Employer. We consider all qualified applicants for employment regardless of age, race, color, national origin, sex, religion, veteran status, disability, sexual orientation, gender identity, or any other protected status.

Read more about the Equal Opportunity Law here.

Accessibility Support

TIAA offers support for those who need assistance with our online application process to provide an equal employment opportunity to all job seekers, including individuals with disabilities. 

If you are a U.S. applicant and desire a reasonable accommodation to complete a job application please use one of the below options to contact our accessibility support team: 

Phone: (800) 842-2755

Email: accessibility.support@tiaa.org

Privacy Notices

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For residents of the EU / UK, please click here to access the EU / UK Pre-employment Notice.

For all other residents, click here to access the Applicant Privacy Notice.