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Business Systems Analyst

AT CCC Intelligent Solutions
CCC Intelligent Solutions

Business Systems Analyst

Remote

Salary range is:
$70,253.00 - $119,000.00
This position is bonus/commission eligible.

CCC Intelligent Solutions Inc. is a leading cloud platform for the multi-trillion-dollar P&C insurance economy creating intelligent experiences for insurers, repairers, automakers, part suppliers, lenders, and more.

The CCC Intelligent Experience Cloud, powered by broad AI and an innovative event-based architecture, connects more than 35,000 businesses to power customized applications and platforms for optimal outcomes, and personalized experiences that just work. Through purposeful innovation and the strength of our connections, our technologies empower the people and industry relied upon to keep lives moving forward when it matters most. Learn more about CCC at www.cccis.com.

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The Role

The primary objective of a Business Systems Analyst (BSA) is to translate business requirements and existing system processes into detailed system analysis documents that provide required input to engineering to design and build software capabilities part of CCC Subrogation team.

Key Responsibilities:

  • Translates high level business requirements and existing system processes into functional specifications, using user stories, UML diagrams, data dictionaries, etc., for the development team and manages changes to such specifications
  • Analyzes existing and new processes to understand their strengths and weaknesses to determine opportunities to automate and optimize processes and functions
  • Creates customer and internal facing specifications, user stories, workflow diagrams, test scripts, supporting materials, and other related documentation
  • Prepares logical data models with diagrams and supporting documents showing the business elements, detailed definitions, and descriptions of the relationships between the data elements
  • Help coordinates User Acceptance Testing with customer stakeholders
  • Help validate system test cases as needed for new products and production fixes
  • Be able to communicate with both business and engineering to convey features, processes, rules, and data models.
  • Assists in the business process redesign and documentation, as applicable, for new and existing technologies.

Requirements:

  • Bachelor's Degree in Computer Science, Information Systems, Business Administration or other related field
  • 5-8+ years of relevant systems analyst and/or business analysis experience in a custom software development environment
  • Understands technology trends in the industry and uses this knowledge to develop innovation solutions to enhance CCC's competitive edge
  • Excellent written communication skills - documentation, presentations, and flowcharts Excellent verbal communication skills - communicate w/business partners, internal audiences, technical analysts, developers, & other cross functional staff
  • Expertise in business requirements authoring/management, User Story Authoring, Workflow Diagramming (Use Case Diagrams, Activity Diagrams, Sequence Diagrams, etc.), Data Analysis, Data Modeling, Data Mapping, Data Dictionary Authoring, Basic Project Planning and Management
  • Working knowledge of git based version control system such as github or gitlab, confluence, draw.io or equivalent diagraming tools, and office products.
  • Experience working with relational databases and SQL to be able to extract and analyze data as needed
  • Knowledge of python, nodejs, or similar programming language to be able to read code, configurations, and mapping

Knowledge of the following:

  • Agile Software development life cycle.
  • Software and database fundamentals.
  • Insurance claim lifecycle and related processes.
  • Ability to write code to conduct analysis and reporting.
  • Basic knowledge of cloud computing preferable AWS.

About CCC's Commitment to Employees:

CCC Intelligent Solutions understands that our employees play an integral role in our vision to shape a world where life just works. Our team is defined by our values of Integrity, Customer-Focus, Innovation, Inclusion & Diversity, Tenacity, and Connection. Through diverse perspectives, purposeful innovation, and the strength of connections, our technologies empower the people and industry relied upon to keep lives moving forward when it matters most.

At CCC, together everyone can thrive as we innovate and collaborate, creating employee experiences that just work. We are committed to providing opportunities for our people to make real-life impacts, advance in their careers, and contribute to CCC's success.

CCC offers competitive compensation and benefits to support you and your families, including:

  • 401K Match
  • Paid time off
  • Annual Incentive Plan Performance Bonus
  • Comprehensive health insurance
  • Adoption Assistance
  • Tuition Reimbursement
  • Wellness Programs
  • Stock Purchase Plan options
  • Employee Resource Groups

For more information about our benefits, please check out our careers site.

Here, you belong. You are seen, valued, and respected. We celebrate you for who you are and all you bring. Every voice is heard and is important to our success. You can hear what employees have to say about our culture here.

Job ID: CCC-0013351
Employment Type: Full Time

Perks and Benefits

  • Health and Wellness

    • Health Insurance
    • Dental Insurance
    • Vision Insurance
    • Life Insurance
    • Short-Term Disability
    • Long-Term Disability
    • HSA
    • HSA With Employer Contribution
    • On-Site Gym
    • Mental Health Benefits
    • FSA
    • Pet Insurance
  • Parental Benefits

    • Family Support Resources
    • Adoption Assistance Program
    • Adoption Leave
    • Non-Birth Parent or Paternity Leave
    • Birth Parent or Maternity Leave
  • Work Flexibility

    • Flexible Work Hours
    • Remote Work Opportunities
    • Hybrid Work Opportunities
    • Work-From-Home Stipend
  • Office Life and Perks

    • Commuter Benefits Program
    • Casual Dress
    • Happy Hours
    • Snacks
    • Some Meals Provided
    • Company Outings
    • Holiday Events
  • Vacation and Time Off

    • Paid Vacation
    • Paid Holidays
    • Personal/Sick Days
    • Leave of Absence
    • Volunteer Time Off
  • Financial and Retirement

    • 401(K)
    • 401(K) With Company Matching
    • Company Equity
    • Stock Purchase Program
    • Performance Bonus
    • Relocation Assistance
    • Financial Counseling
  • Professional Development

    • Tuition Reimbursement
    • Promote From Within
    • Mentor Program
    • Shadowing Opportunities
    • Access to Online Courses
    • Lunch and Learns
    • Work Visa Sponsorship
    • Internship Program
    • Leadership Training Program
  • Diversity and Inclusion

    • Diversity, Equity, and Inclusion Program
    • Employee Resource Groups (ERG)

Company Videos

Hear directly from employees about what it is like to work at CCC Intelligent Solutions.