Zuora Developer - Senior Software Engineer

About the role:

• Delivers end-to-end technical solutions for multiple products or complex projects
• Leads routine projects with manageable risks and resource requirements
• May manage budgets for small projects or programs
• Solves complex problems with minimal guidance
• Engage with stakeholders to understand their needs and manage expectations effectively.
• Perform thorough requirements gathering to ensure clarity and alignment with business objectives.
• Leverage technical expertise to architect, design, and implement solutions within the Salesforce platform.
• Translate complex technical details into clear, non-technical language to ensure solutions align with organizational goals.
• Designs, develops and tests software systems and/or applications for enhancements and new products
• Writes code according to coding specifications established for software solutions.
• Delivers software features with exceptional quality, meeting designated release plans and delivery commitments.
• Develops software solutions by studying information needs, conferring with users, studying systems flow, data usage, and work processes; investigating problem areas; and following the software development lifecycle.
• Prepares and installs solutions by determining and designing system specifications, standards, and programming.
• Determines operational feasibility by evaluating analysis, problem definition, requirements, solution development, and proposed solutions.
• Documents and demonstrates solutions by developing documentation, flowcharts, layouts, diagrams, charts, code comments, and clear code.
• Improves operations by conducting systems analysis and recommending changes in policies and procedures.
• Updates job knowledge by studying state-of-the-art development tools, programming techniques, and computing equipment, and by participating in educational opportunities, reading professional publications, maintaining personal networks, and participating in professional organizations.
• Protects operations by keeping information confidential.
• Provides information by collecting, analyzing, and summarizing development and service issues.
• Accomplishes engineering and organization mission by completing related results as needed.
• Collaborates with other designers and engineers
• Breaks down customer requirements/problems into for the team.
• Ability to clearly communicate technical concepts to stakeholders.

• 5-7 Years of experience
• Good understanding of Zuora platform, Zuora Admin, Zuora objects, and APIs.
• Product Catalog and Charge Models
• Expert in Zuora Invoice template creation and updating.
• Payments, Bill runs, billing document posting, Invoice, CM & HTML templates
• Worked on Zuora Order line-item feature - Create Order line-item, create Invoice order line item.
• Subscription lifecycle management - Create, update, renew, cancel etc.
• Reconciliations and troubleshooting for month end processes
• Mass create/update/delete at/for multiple objects
• Experience in developer tools, postman tools
• Experience integrating to ecommerce, payment gateways, Data analytics platforms and tax system
• Must have worked on integrations around Zuora with Salesforce, Zuora APIs,Payment Gateways.
• Zuora Workflow experience is required to automate new workflows and enhance the existing ones.
• In-depth knowledge of Admin features and setups like setting up Roles, Permissions, Billing templates
• Troubleshoot and resolve issues related to Zuora configurations, integrations, and data flows.
• Create and maintain technical documentation, including design specifications, test plans, and user guides.
• Provide support and training to end-users and stakeholders on Zuora functionalities and best practices.
• Stay up-to-date with Zuora product updates, industry trends, and best practices to ensure optimal system performance and utilization.
• Automation of Zuora deployment
• Ability to write ZOQL
• 3- 5 years of experience in Zuora development.
• Strong knowledge of Zuora functionalities, including billing, payments, and subscription management.
• Agile/scrum environment
• Automation Technology
• Education - Master's/Bachelor's Degree - Computer Engineering/ Computer Science/Information Technology.

• Industry-Leading Benefits: We offer comprehensive benefit plans to include flexible vacation, two company-wide Mental Health Days off, access to the Headspace app, retirement savings, tuition reimbursement, employee incentive programs, and resources for mental, physical, and financial wellbeing.
• Flexibility & Work-Life Balance: Flex My Way is a set of supportive workplace policies designed to help manage personal and professional responsibilities, whether caring for family, giving back to the community, or finding time to refresh and reset. This builds upon our flexible work arrangements, including work from anywhere for up to 8 weeks per year, and hybrid model, empowering employees to achieve a better work-life balance.
• Career Development and Growth: By fostering a culture of continuous learning and skill development, we prepare our talent to tackle tomorrow's challenges and deliver real-world solutions. Our skills-first approach ensures you have the tools and knowledge to grow, lead, and thrive in an AI-enabled future.
• Culture: Globally recognized and award-winning reputation for inclusion, innovation, and customer-focus. Our eleven business resource groups nurture our culture of belonging across the diverse backgrounds and experiences represented across our global footprint.
• Hybrid Work Model: We've adopted a flexible hybrid working environment (2-3 days a week in the office depending on the role) for our office-based roles while delivering a seamless experience that is digitally and physically connected.
• Social Impact: Make an impact in your community with our Social Impact Institute. We offer employees two paid volunteer days off annually and opportunities to get involved with pro-bono consulting projects and Environmental, Social, and Governance (ESG) initiatives.