Senior Applications Analyst - Zuora Billing

About the role

We're looking for a Senior Application Analyst with deep expertise in Zuora Billing to drive financial technology solutions across all Zillow Group business lines.

As a Senior Applications Analyst, you will:

• Lead end-to-end billing operations, ensuring seamless configuration, integration, and optimization of Zuora Billing alongside Stripe, Workday Financials, and Salesforce.
• Collaborate with cross-functional teams-engineers, analysts, and business leaders-to design scalable solutions that ensure financial accuracy, compliance, and efficiency.
• Develop Zuora strategy, implementing configuration, integrations, and automation.
• Design, configure, test, deploy, and support finance technology solutions, with a focus on Zuora Billing, Workday Financials, and Salesforce.
• Lead Zuora Billing configurations, including product catalogs, rate plans, usage-based pricing, revenue recognition rules, and subscription lifecycle automation.
• Partner with architects, engineers, business analysts, and product teams to drive seamless end-to-end financial solutions.
• Identify and implement process improvements that improve audit compliance, scalability, and efficiency.
• Research and evaluate new Zuora capabilities, advocating for improvements in billing, revenue recognition, and reporting.
• Lead API-driven solutions when standard Zuora configurations do not fully meet business needs.
• Monitor and resolve production issues, working with vendors, engineers, and finance partners to ensure system reliability.

This role has been categorized as a Remote position. "Remote" employees do not have a permanent corporate office workplace and, instead, work from a physical location of their choice, which must be identified to the Company. U.S. employees may live in any of the 50 United States, with limited exceptions.

In California, Colorado, Connecticut, Hawaii, Illinois, Maryland, Minnesota, Nevada, New York, Washington state, and Washington DC the standard base pay range for this role is $124,000.00 - $198,000.00 Annually. This base pay range is specific to California, Colorado, Connecticut, Hawaii, Illinois, Maryland, Minnesota, Nevada, New York, Washington state, and Washington DC and may not be applicable to other locations.

In addition to a competitive base salary this position is also eligible for equity awards based on factors such as experience, performance and location. Actual amounts will vary depending on experience, performance and location.

Who you are

• Bachelor's degree in a technical field or equivalent experience.
• 7+ years of experience with finance systems, including billing, accounts receivable, or payments automation.
• 5+ years of hands-on experience with Zuora Billing, including configuration, troubleshooting, and integration.
• Deep understanding of SaaS billing models, subscription management, and ASC 606 revenue recognition compliance.
• Experience integrating Zuora Billing with Workday Financials and Salesforce.
• Demonstrable ability to craft scalable finance solutions across multiple systems.
• Strong ownership mentality-a proactive problem solver who drives initiatives from start to finish.
• Zuora Billing Architect certification (Solution Architect preferred).
• Hands-on experience with Zuora Workflow, Data Query, and API-based customizations.
• Experience working in Agile environments (Scrum, JIRA, CI/CD).
• Knowledge of Stripe or other payment gateways.
• Familiarity with finance compliance requirements (SOX, PCI-DSS, audit readiness).

Get to know us

Zillow is reimagining real estate to make home a reality for more and more people.

As the most-visited real estate website in the United States, Zillow® and its affiliates help movers find and win their home through digital solutions, first class partners, and easier buying, selling, financing and renting experiences. Millions of people visit Zillow Group sites every month to start their home search, and now they can rely on Zillow to help make it easier to move. The work we do helps people get home and no matter what job you're in, you will play a critical role in making home a reality for more and more people.

Our efforts to streamline the real estate transaction are supported by a deep-rooted culture of innovation, our passion to redefine the employee experience, a fundamental commitment to Equity and Belonging, and world-class benefits. These benefits include comprehensive medical, dental, vision, life, and disability coverages as well as parental leave, family benefits, retirement contributions, and paid time off. We're also setting the standard for work experiences of the future, where our employees are supported in doing their best work and living a flexible, well-balanced life. But don't just take our word for it. Read recent reviews on Glassdoor and recent recognition from multiple organizations, including: the 100 Best Companies to Work For, Glassdoor Employees' Choice Award, Bloomberg Gender-Equality Index, Human Rights Campaign (HRC) Corporate Equity Index, and TIME 100 Most Influential Companies list.

Zillow Group is an equal opportunity employer committed to fostering an inclusive, innovative environment with the best employees. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. If you have a disability or special need that requires accommodation, please contact your recruiter directly.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable state and local law.

Applicants who receive job offers from Zillow Group will be asked to sign a Proprietary Rights Agreement which includes confidentiality, intellectual property assignment, customer and employee non-solicitation, and non-competition provisions. If you are contacted for a role at Zillow Group and wish to review a copy of the Proprietary Rights Agreement prior to receiving an offer, you may request a copy from your Recruiter.