Product Manager, Data & AI

Job Description

The Washington Post relies quite heavily on data-informed decision making both at a strategic and operational level. Over the years, The Post has experienced a significant increase in traffic and engagement across various on-and-off platform channels. The increased data volume and velocity coupled with new data sources and complexity has created new opportunities and challenges. To address these challenges and gain maximum benefits from our data, The Washington Post is seeking a Product Manager in our Data & AI team who will oversee omnichannel marketing communications and evolve our MarTech stack.

The position will be based in our Washington, DC office - reporting into the Product Management Lead for Data & AI.

• You are energized by problem-solving and love to work alongside marketers, engineers, and designers to create complex user journeys and marketing activation campaigns.
• You are organized, driven, and committed to getting the details right.
• You are comfortable working with partners across the company and enjoy translating complex, technical information into plain language that anyone can understand.
• You want to deeply understand data and analytics to build, maintain, and evolve data; and leverage data to create new personalized experiences for our users and partners.

• Define and execute a product vision and roadmap focused on omnichannel marketing and MarTech solutions.
• Collaborate with cross-functional teams and stakeholders to capture requirements, maintain clear and accurate feature documentation, and create user stories.
• Partner with subscriptions and brand teams to scale reader acquisition and retention campaigns across email, push notifications, SMS, and through paid media channels.
• Participate in daily Scrum ceremonies and proactively identify and help mitigate release blockers.
• Use data and research to generate actionable insights and recommend opportunities to evolve the data and analytics infrastructure so that we build scalable solutions that can grow with us.
• Lead through influence by building trust and alignment with clear, proactive communication about your plans, progress, successes, and setbacks.

• Bachelor's degree or professional experience in a technical field or equivalent experience building and shipping technical products.
• 4+ years as a product owner, product manager, or marketing leader with a strong preference for experience managing a Customer Relationship Manager (CRM), Customer Data Platform (CDP), or Marketing Automation Solution.
• Understand the life cycle and development of data services by driving product vision, go-to-market strategy, and design discussions.
• Passion for supporting independent journalism and the industry at large through applying innovation and agile best practices to to delight customers and create meaningful personalized experiences

• Expertise with Marketing Automation Platforms like Adobe, Braze, Insider, Iterable, Salesforce Marketing Cloud, or Responsys.
• Knowledge of Customer Data Platforms (CDPs)
• APIs, data workflows, analytics or data products, cloud infrastructure, software as a service, big data, data engineering processes, security and privacy, development and operations, or machine learning.
• Strong data, analytics, and technical skills - including SQL to drive product analytics and insights.
• Ability to influence multiple stakeholders without direct authority.

• Competitive medical, dental and vision coverage
• Company-paid pension and 401(k) match
• Three weeks of vacation and up to three weeks of paid sick leave
• Nine paid holidays and two personal days
• 20 weeks paid parental leave for any new parent
• Robust mental health resources
• Backup care and caregiver concierge services
• Gender affirming services
• Pet insurance
• Free Post digital subscription
• Leadership and career development programs