Work Schedule
Standard (Mon-Fri)

Environmental Conditions
Office

Job Description

Thermo Fisher Scientific Inc., a leading global science company, generates annual revenue surpassing $40 billion. Our mission revolves around empowering customers to promote a healthier, cleaner, and safer world. We provide unwavering support to customers involved in accelerating life sciences research, addressing complex analytical challenges, improving patient diagnostics and therapies, and streamlining laboratory operations. With more than 100,000 colleagues, we offer an outstanding array of groundbreaking technologies, convenient purchasing solutions, and pharmaceutical services. Our industry-leading brands include Thermo Scientific, Applied Biosystems, Invitrogen, Fisher Scientific, Unity Lab Services, Patheon, and PPD or equivalent experience. Further information can be found at www.thermofisher.com.

• Perform Electron Microscope (EM) product demonstrations mainly on FIB tools, including the development of new techniques and applications for Thermo Fisher partners and customers.
• Building strong customer relationships and serving as a primary point of contact for instrument/application concerns. Providing clear explanations of complex technology and delivering detailed technical presentations. Assisting with applications development.
• Assist standard acceptance test & customer acceptance test for newly installed tools.
• Deliver professional tool operation and application support during the post-sales cycle and after the instrument has been installed.
• Proficient at tool operations and able to complete assignments with minimal direction.
• Provide continuous feedback to product groups on system performance, features, and potential problems while collaborating with marketing/development groups on future product developments.
• Familiarize with failure analysis processes in the semiconductor industry and understand customers' HVPs.
• Accumulate technical experience to polish current existing BKMs or generate innovative methods.
• Clear understanding of Thermo Fisher strategic goals and product placement. Able to drive engagement strategy with customers.

• Typically requires a preferred MS degree in semiconductor, micro-electronics, physics, material science, or electrical engineering, or equivalent experience with a strong semiconductor background.
• Knowledge and recent hands-on experience with Electron Microscopes (EM), such as SEM, TEM, or FIB, is helpful. Knowledge of sophisticated analytical techniques is desirable.
• 2 years+ work or research experience in the semiconductor/EM industry is preferable.
• Good at self-study and well-time management.
• Knowledge of semiconductor devices/materials/process flow is a good plus.
• Knowledge of Matlab, C/C++, or Python is helpful.
• Proficient Chinese and English interpersonal and technical writing skills.
• Please expect about a 35% traveling rate.
• Rapid feedback and response.