Job Description
The Massachusetts Veterans Home (MVH) at Holyoke is seeking an engaging, collaborative, and dynamic individual to serve as Human Resources Manager. Our applicant will serve as a key member of the senior leadership team in managing the overall Human Resources services and supports for MVH including employee hiring and onboarding, labor relations compliance, and all employment-related services.
The ideal candidate will have a commitment to diversity and inclusion, can think strategically and incorporate as such into the organization, and set the foundation for a positive culture.
Duties and Responsibilities (these duties are a general summary and not all inclusive):
- Oversee all Human Resources functions, Employee Code of Conduct, policies and procedures, employee classification, recruitment and staffing, performance management, staff investigations, personnel record management and reporting.
- Serve as liaison to area field office, Labor Relations Unit, Executive Office of Veterans Services (EOVS) Human Resources and Office of Diversity and Equal Opportunity.
- Provide guidance to staff and senior leaders to ensure that policies and practices are adhered to accordance with EOVS and facility expectations.
- Serve as the agency Civil Rights, Diversity and ADA Compliance Officer; Develop and manage Affirmative Action plans and support diversity as a strategic advantage.
- Foster the MVH mission, vision and operational policies while maintaining compliance with VA, Joint Commission, Executive Office of Veteran Affairs, CMS/DPH and other state/federal regulations.
- Support strong workforce development through recruitment and retention programs; coaches and advises staff on HR related issues, employee satisfaction and engagement.
- Provide advice and guidance to managers on a wide range of issues including recruitment, staffing, performance management, classification/compensation, and employee & labor relations matters.
- Represent the agency in statewide human resources efforts, trainings, task forces, diversity meetings and other special projects/assignments.
- Participate in daily or weekly executive team meetings.
- Other duties, as assigned.
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Schedule:
- This is a full-time (37.5 hours/week) position working Monday through Friday
- Note: This is 24 hour/7 days a week long-term care facility and as a result, the MVH at Holyoke may require this individual to be present during nontraditional hours when circumstances dictate the operational need.
Required Qualifications:
- At least five (5) years in a HR leadership role (in the capacity of a Generalist, Project Manager or Business Partner) working across multiple facets of Human Resources, such as: employee relations, recruitment, staffing, classification, compensation, onboarding, retention and organizational development/engagement.
Preferred Qualifications:
- Exceptional management, leadership, and communication skills with a solutions-oriented mindset when confronted with challenges.
- Passion for innovative HR solutions and process improvement initiatives.
- Articulate, diplomatic, professional, and able to offer advice and feedback that is constructive and helpful.
- Highly collaborative style and flexible approach; willingness and demonstrated ability to work in teams, as both a lead and a supporting member.
- Demonstrated ability to multi-task, work under pressure and perform a variety of tasks in a fast-paced, deadline driven environment.
- Ability to handle confidential information with an understanding of diversity and the importance/commitment to shaping and developing a positive, inclusive, diverse and supportive work culture.
- Excellent interpersonal with the ability to collaborate with various workgroups.
- Ability to develop and implement new policies and procedures to achieve agency goals and objectives.
- Demonstrated ability and understanding to fully utilize HRIS systems including personnel (HRMS) and recruitment. Taleo a plus.
- Technically savvy - Proficient usage of Microsoft Office products including Word, Excel, PowerPoint and Outlook.
About The Massachusetts Veterans Home at Holyoke:
The Massachusetts Veterans Home at Holyoke is a state-funded, fully accredited health care facility that offers veterans quality health care, including full-time residential accommodations, and provides educational and social services for Veterans in the Commonwealth. The Veterans' Home is staffed by approximately 330+ administrators, clinicians, nurses, certified nursing assistants, skilled trade, dietary staff, housekeeping staff, contractors, consultants, and general administrative personnel. The tradition of service to the veterans of Massachusetts is surpassed only by a continued commitment to excellence in care for those who are in need now and in the future. Our mission is to provide "Care with Dignity, Honor, and Respect" to our Veterans.
Learn more about our important work: http://www.mass.gov/hly
TOTAL COMPENSATION:
As an employee of the Commonwealth of Massachusetts you are offered a great career opportunity influencing a wide-spectrum of services to the diverse populations we serve - but it's more than a paycheck. The State's total compensation package features an outstanding set of employee benefits which you should consider towards your overall compensation, including:
- 75% state paid medical insurance premium
- Reasonable Dental and Vision Plans
- Flexible Spending Account and Dependent Care Assistance programs
- Low cost basic and optional life insurance
- Retirement Savings: State Employees' Pension and a Deferred Compensation 457(b) plan
- 12 paid holidays per year and competitive Sick, Vacation and Personal Time
- Tuition Benefit for employee and spouse at state colleges and universities
- Short-Term Disability and Extended Illness program participation options
- Incentive-based Wellness Programs
- Professional Development and Continuing Education opportunities
- Qualified Employer for Public Service Student Loan Forgiveness Program
PRE-HIRE PROCESS
A criminal background check will be completed on the recommended candidate as required by the regulations set forth by the Executive Office of Health and Human Services prior to the candidate being hired. For more information, please visit http://www.mass.gov/hhs/cori
Education, licensure and certifications will be verified in accordance with the Human Resources Division's Hiring Guidelines.
Education and license/certification information provided by the selected candidate(s) is subject to the Massachusetts Public Records Law and may be published on the Commonwealth's website.
Qualifications
MINIMUM ENTRANCE REQUIREMENTS:
Applicants must have at least (A) five (5) years of full-time or, equivalent part-time, professional, administrative, supervisory, or managerial experience in business administration, business management, public administration, public management, clinical administration or clinical management of which (B) at least one (1) year must have been in a project management, supervisory or managerial capacity or (C) any equivalent combination of the required experience and substitutions below.
Substitutions:
I. A certificate in a relevant or related field may be substituted for one (1) year of the required (A) experience.
II. A Bachelor's degree in a related field may be substituted for two (2) years of the required (A) experience.
III. A Graduate degree in a related field may be substituted for three (3) years of the required (A) experience.
IV. A Doctorate degree in a related field may be substituted for four (4) years of the required (A) experience.
Comprehensive Benefits
When you embark on a career with the Commonwealth, you are offered an outstanding suite of employee benefits that add to the overall value of your compensation package. We take pride in providing a work experience that supports you, your loved ones, and your future.
Want the specifics? Explore our Employee Benefits and Rewards!
COVID Vaccine: As a condition of employment, depending on job assignment and location, employees may be required to have received COVID-19 vaccination and/or other vaccinations, or to have been approved for a vaccination exemption prior to their start date. Details relating to demonstrating compliance with this requirement will be provided to applicants selected for employment.
An Equal Opportunity / Affirmative Action Employer. Females, minorities, veterans, and persons with disabilities are strongly encouraged to apply.
The Commonwealth is an Equal Opportunity Employer and does not discriminate on the basis of race, religion, color, sex, gender identity or expression, sexual orientation, age, disability, national origin, veteran status, or any other basis covered by appropriate law. Research suggests that qualified women, Black, Indigenous, and Persons of Color (BIPOC) may self-select out of opportunities if they don't meet 100% of the job requirements. We encourage individuals who believe they have the skills necessary to thrive to apply for this role.