Job Description:

TD Securities

TD Securities (TDS) is one of the world's leading wholesale banks with operations spread across 15 offices globally. It provides a full suite of products and services to corporate and institutional clients through Global Markets (GM), Corporate and Investment Banking (CIB), and Global Transaction Banking (GTB) that collaborate to provide high quality integrated financial solutions.

TD Bank Group

Headquartered in Toronto, Canada. TD Bank offers a full range of financial products and services. We have more than 26 million customers worldwide and 15.3 million active online and mobile customers. Our business segments are; Canadian Retail, U.S. Retail and Wholesale Banking. For our most recent financial information please visit: TD Investor Relations.

TD aims to stand out from its peers by having a differentiated brand - anchored in our proven business model, and rooted in a desire to give our customers, communities, and colleagues the confidence to thrive in a changing world.

Department Overview

TD Securities (TDS) is one of the world's leading wholesale banks with operations spread across 15 offices globally. It provides a full suite of products and services to corporate and institutional clients through Global Markets (GM), Corporate and Investment Banking (CIB), and Global Transaction Banking (GTB) that collaborate to provide high quality integrated financial solutions.

The Global Operations and Business Services team is a diverse and dynamic group of people delivering business success through leadership, collaboration and innovation. The team provides critical infrastructure services that support and control the trading, investment and corporate banking functions of TD Securities. Within our core values, we foster a culture of diversity, inclusion and community support/giving.

Position Overview

The AVP, Payments Client Solutions in TD Securities will lead the Client Solutions, Business Planning, and Industry Relations Management for TDS Payments. This role will serve as the lead for working with the TDS businesses, enterprise partners, and various Financial Market Infrastructures to identify and plan for the development of client payment solutions and payment standards across TDS globally.

The incumbent requires a deep understanding of payment operations and processing in a multinational financial institution. In this role, they will support our business partners by providing insights on industry standards and technology shaping the payments landscape as well as assessing and addressing client payment needs and pain points across the TDS global footprint.

TD Securities culture is founded in collaboration with a focus on people. The AVP will be responsible to ensure this culture is maintained throughout Payments Operations. The incumbent will be the executive who represents the team throughout TD Securities and the broader TD Bank.

Accountabilities

• In partnership with the business, identify and ensure that defined client opportunities related to payment and deposit capabilities are included in the Payment and Deposit Solutions capability set and roadmap by working with the Payments Solutions team
• Collaborate with business to identify Client retention challenges, and work with Payment Solutions to create business capabilities on the roadmap that will mitigate these challenges
• Collaborate with business other TDS teams on Deposit platform strategy, in particular regarding replacement of the legacy multi-currency IDAPS ledger app
• Develop and manage a set of business metrics and KPIs related to the overall Payments Services group
• Lead special projects related to the TDS - AMCB Joint Venture
• Manage and oversee the financial health of the broader payments organization to help identify cost reduction and revenue growth opportunities for payments
• Represent TDS and the Payment teams at committees and liaise with the enterprise Payments and to align and support on strategy with TDS impacts.
• Acts as the primary interface to the various FMI (Financial Market Infrastructures) with which TDS interacts from a payments perspective including acting as TD and/or Canadian FI representative on groups like the Swift CNMG (Canadian National member Group) and global Swift PUG (Platform User Group)
• Provide advice, guidance, and direction to stakeholders as it relates to FMI requirements, industry trends or needs
• Represent TDS in appropriate industry forums (e.g. RWPS (Resiliency of Wholesale Payment Systems) program under auspices of the Bank of Canada)
• In partnership with internal stakeholders, provides advice regarding client servicing and communications needs as it relates to payments
• Oversee the help desk / client support function teams to support ad-hoc inbound payments related queries
• Identify and advise on client servicing risks and work with Payments Operations and Payments Solutions to mitigate these risks.
• Own internal and external comms related to any Payment outages for TDS working closely with Payment Ops line managers

Key Leadership Behaviours & Capabilities

• Deep understanding of Payments across the dealer and familiarity with TDS' operational landscape and players
• Strong network or experience with payment FMI's and other payment industry bodies
• Demonstrated ability to interact with clients and adopt a client servicing lens
• Demonstrated ability to think strategically and leverage management metrics to identify improvement opportunities to increase revenue and reduce costs
• Proven ability in leveraging process automation and simplification to build teams capable of using these capabilities.
• Relevant industry knowledge around regulatory requirements, data governance and standards, with a focus on lending risk
• Strong People Leadership skills with demonstrated experience in leading high performing, diverse teams
• Demonstrated relationship building skills, with a superior ability to make things happen through the use of positive influence
• Strong agile development and product development capabilities and experience

Education & Experience

Education/Accreditations:

• University or college degree

Other Qualifications/Skills/Experience:

• 10-15 years experience in lending
• Strong people management skills and ability to motivate and drive a team to deliver their goals
• Business focused with an understanding of operational workflows
• Self-starter with demonstrated ability to work both independently and as part of a larger team in a dynamic, time sensitive environment

Who We Are:

TD Securities offers a wide range of capital markets products and services to corporate, government, and institutional clients who choose us for our innovation, execution, and experience. With more than 6,500 professionals operating out of 40 cities across the globe, we help clients meet their needs today and prepare for tomorrow. Our services include underwriting and distributing new issues, providing trusted advice and industry-leading insight, extending access to global markets, and delivering integrated transaction banking solutions. In 2023, we acquired Cowen Inc., offering our clients access to a premier U.S. equities business and highly-diverse equity research franchise, while growing our strong, diversified investment bank. We are growth-oriented, people-focused, and community-minded. As a team, we work to deliver value for our clients every day.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information:
We're delighted that you're considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we're committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development
If you're interested in a specific career path or are looking to build certain skills, we want to help you succeed. You'll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD - and we're committed to helping you identify opportunities that support your goals.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you've got everything you need to succeed in your new role.

Interview Process
We'll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation
Your accessibility is important to us. Please let us know if you'd like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!

Language Requirement (Quebec only):
Sans Objet