Spectrum's Product and Technology team creates, develops, and operates the nation's fastest mobile service, most reliable internet service, most viewed live TV app, and the most advanced WiFi, serving nearly 100 million users and 500 million devices. We are transforming the next era of connectivity and entertainment experiences. The diversity of experience available within Spectrum's Product and Technology team is unmatched and there are opportunities to grow your career as a designer, architect, engineer, developer, operator, or data scientist. We are creative, disciplined, hard-working, complex-problem solvers that believe in collaborating to deliver the highest quality customer experience.

MAJOR DUTIES AND RESPONSIBILITIES

Actively and consistently support all efforts to simplify and enhance the customer experience.

Designing, deploying, managing, and ensuring stability of the local/wide area network infrastructure technologies to provide high availability, fault tolerance, and scalability to effectively and efficiently support mission critical business systems.

Demonstrates a high level of competence in LAN/WAN technologies, routing and switching platforms, troubleshooting critical issues, and coordination of implementation.

Represents the Engineering Department working closely with Architects and Engineers in designing, modeling, and implementing new technologies.

Become a trusted partner of our engineering team through the delivery of excellent customer service and knowledge that will allow our business to grow.

Troubleshoots and resolves major network and system issues.

Project management - document project requirements including scope, costs, schedule, testing and terms of delivery to ensure project is completed with highest level of quality on time and within budget.

Mentors and trains other Engineering personnel in key elements of networking systems and provide technical presentations to instruct co-workers and other production services support individuals.

Research and identify technology opportunities and their application to the business.

Test and validate all new hardware and connections for proper configuration and performance.

Adhere to industry specific local, state, and federal regulations, as applicable.

Knows, understands and follows company policy.

Performs other duties as requested by supervisor.

REQUIRED QUALIFICATIONS

Required Skills/Abilities and Knowledge

• Ability to read, write and speak the English language
• Ability to use personal computer and software applications
• Data networking knowledge (OSI Model, TCP/IP, Optical Transport)
• Ability to work in a team environment
• Extensive knowledge of related industry specifications and standards IEEE, ANSI, Fiber (Multimode, Single mode, UTP, etc.), Bridging, Switching, Routing, Ethernet and Transport technologies and protocols
• Extensive knowledge in network design, network architecture, protocols and network topology
• Extensive knowledge in TCP/IP and the OSI Model
• Extensive knowledge in using ticketing and software tools to support the current operations.
• Extensive knowledge of basic network devices and basic network appliances
• Extensive knowledge of network designing software, such as Visio
• Ability to perform duties in a very fast pace environment and ability to learn new technology quickly
• Ability to use the following office equipment telephone, copier, fax, and calculator
• Ability to use personal computer and software applications
• Knowledge of Microsoft Office

Required Education

• Bachelor's Degree in Computer Science, Electrical Engineering, or related field or equivalent work experience

Required Related Work Experience and Number of Years

• Data network experience - 6+

PREFERRED QUALIFICATIONS

Preferred Skills/Abilities and Knowledge

• Proficient in programming skills (python, Java, Perl e.t.c)
• Knowledge and proficient in Databases
• Extensive knowledge in analyzing large set of data and detecting outage patterns.
• Proficient in Wi-Fi standards and knowledge on Radius & Diameter Protocols
• Knowledge of company products and services

WORKING CONDITIONS

• Office Environment
• May work in Network Lab environment
• 24X7 Network Operations environment. Depending on business group, on-call work may be an essential function of the job.
• Occasional travel as required

ENE312 2024-44003 2024

Here, employees don't just have jobs, they build careers. That's why we believe in offering a comprehensive pay and benefits package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life.

A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.

This job posting will remain open until 2024-12-23 09:00 PM (UTC) and will be extended if necessary.

The base pay for this position generally is between $88,200.00 and $156,600.00. The actual compensation offered will carefully consider a wide range of factors, including your skills, qualifications, experience, and location. We comply with local wage minimums and also, certain positions are eligible for additional forms of other incentive-based compensation such as bonuses.

Get to Know Us Charter Communications is known in the United States by our Spectrum brands, including: Spectrum Internet®, TV, Mobile and Voice, Spectrum Networks, Spectrum Enterprise and Spectrum Reach. When you join us, you're joining a strong community of more than 100,000 individuals working together to serve nearly 32 million customers in 41 states and keep them connected to what matters most. Watch this video to learn more.

Who You Are Matters Here We're committed to growing a workforce that reflects our communities, and providing equal opportunities for employment and advancement. EOE, including disability/vets. Learn about our inclusive culture.