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Senior Manager, Marketing Research

AT Spectrum
Spectrum

Senior Manager, Marketing Research

Darien, CT

JOB SUMMARY

This person will be a results-oriented Market Research Strategist who can support VP, Research in elevating our team's visibility and impact across the organization. This role will lead strategic initiatives (e.g. DTC, customer journeys, etc.) and integrate insights from various sources and align them with key business objectives.

MAJOR DUTIES AND RESPONSIBILITIES

  • Actively and consistently supports all efforts to simplify and enhance the customer experience.
  • Strategic Leadership: Key contributor in initiatives (e.g. DTC strategy) leveraging relevant consumer insights to ensure consumer is at center of strategy.
  • Storytelling & Data Integration: Synthesize insights from diverse data sources, including primary and secondary research, to provide cohesive and comprehensive direction to cross-functional teams on various initiatives.
  • Business Alignment: Collaborate with cross-functional teams to ensure research efforts are aligned with key business goals and objectives.
  • Stakeholder Engagement: Build strong relationships with internal teams to promote the value of market research and drive its utilization in strategic planning.
  • Continuous Improvement: Identify opportunities for improving research methodologies and processes to enhance efficiency and effectiveness.

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REQUIRED QUALIFICATIONS

Required Skills/Abilities and Knowledge

Ability to read, write, speak and understand English

Experience working with qualitative and quantitative research methodologies

Ability to analyze and interpret data to make recommendations based on analysis and expertise

Ability to identify research necessary to address a multitude of business needs

Experience interpreting and summarizing secondary data (e.g. Forrester, Mintel, etc.)

Resourceful, proactive, detail-oriented and able to thrive in fast-paced environment while managing multiple projects at once

Advanced proficiency with Excel and PowerPoint; proficient in other desktop applications

Ability to manage multiple projects at one time and handle shifting priorities

Required Education

Bachelor´s degree in Research, Marketing, Business, Management or related field

Required Related Work Experience and Number of Years

Project management experience - 5+
Marketing Research experience - 7+

PREFERRED QUALIFICATIONS

Preferred Skills/Abilities and Knowledge

Knowledge of all major research methodologies, leading companies, associations, publications, industry trends and innovations
Knowledge of Comperemedia, Kantar, Forrester and SNL platforms
Knowledge of cable television, internet, media and telephony products and services

WORKING CONDITIONS

Office environment, light to moderate travel required (10-20%)

MRS615 2024-43800 2024

Here, employees don't just have jobs, they build careers. That's why we believe in offering a comprehensive pay and benefits package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life.

A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.

Get to Know Us Charter Communications is known in the United States by our Spectrum brands, including: Spectrum Internet®, TV, Mobile and Voice, Spectrum Networks, Spectrum Enterprise and Spectrum Reach. When you join us, you're joining a strong community of more than 100,000 individuals working together to serve nearly 32 million customers in 41 states and keep them connected to what matters most. Watch this video to learn more.

Who You Are Matters Here We're committed to growing a workforce that reflects our communities, and providing equal opportunities for employment and advancement. EOE, including disability/vets. Learn about our inclusive culture.

Client-provided location(s): Stamford, CT, USA
Job ID: spectrum-2024-43800
Employment Type: Full Time

Perks and Benefits

  • Health and Wellness

    • Health Insurance
    • Dental Insurance
    • Vision Insurance
    • Life Insurance
    • Short-Term Disability
    • Health Reimbursement Account
    • Long-Term Disability
    • FSA
    • HSA With Employer Contribution
    • On-Site Gym
    • Mental Health Benefits
  • Parental Benefits

    • Fertility Benefits
    • Adoption Assistance Program
    • Birth Parent or Maternity Leave
    • Non-Birth Parent or Paternity Leave
    • Family Support Resources
  • Work Flexibility

    • Hybrid Work Opportunities
  • Office Life and Perks

    • Commuter Benefits Program
    • On-Site Cafeteria
    • Holiday Events
  • Vacation and Time Off

    • Paid Vacation
    • Personal/Sick Days
    • Leave of Absence
    • Paid Holidays
  • Financial and Retirement

    • 401(K) With Company Matching
    • Performance Bonus
    • Financial Counseling
    • Relocation Assistance
    • Company Equity
  • Professional Development

    • Tuition Reimbursement
    • Internship Program
    • Leadership Training Program
    • Associate or Rotational Training Program
    • Promote From Within
    • Mentor Program
    • Access to Online Courses
    • Lunch and Learns
  • Diversity and Inclusion

    • Employee Resource Groups (ERG)
    • Diversity, Equity, and Inclusion Program

Company Videos

Hear directly from employees about what it is like to work at Spectrum.