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Senior Director, Digital and Creative Strategy (On-Site)

AT Spectrum
Spectrum

Senior Director, Digital and Creative Strategy (On-Site)

Darien, CT

JOB SUMMARY

The Senior Director, Digital and Creative Strategy leads the Digital Marketing team and is responsible for developing and executing the content and creative strategy across our digital platforms to align with the company's overall marketing and business objectives. As a key member of our Marketing team, this pivotal role will be responsible for driving digital sales and require a highly talented and collaborative strategic creative leader to drive the creative vision and oversee projects from concept to completion. The ideal candidate will have experience leading digital creative teams, substantial digital content, UI and UX experience, an eye for design, data-driven mindset and proven track record of developing effective online campaigns and websites that drive conversions. This role is On-site, Stamford 4 days. 1 Day Hybrid.

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MAJOR DUTIES AND RESPONSIBILITIES

Lead and inspire digital marketing team. Have a deep understanding of offer strategy and business objectives to provide clear guidance and direction to team. Manages creative resources to ensure designs and campaigns are accurate, applicable, and appropriate to the tactic while prioritizing the customer journey.

Drives online sales and leads through the optimization and development of digital campaigns, websites and eCommerce Buyflows.

Demonstrate creative thought leadership, keeping ahead of digital trends and providing proactive inspiration and recommendations to the team. Continually test and learn raising the bar for creative excellence while improving site performance.

Stay at the forefront of industry trends and emerging technologies, identifying opportunities to innovate and differentiate our creative approach. Experience, implementation and knowledge of AI supported creative a plus.

Closely collaborate with digital partners (digital media, web development, search) and other cross functional teams to execute marketing strategies and drive sales.

Has a deep understanding of the company's brand identity to ensure consistent application across digital marketing tactics, company website pages and external sales partner websites.

Actively and consistently support all efforts to simplify and enhance the customer experience.

REQUIRED QUALIFICATIONS

Skills/Abilities and Knowledge

  • Ability to read, write, speak and understand English
  • Ability to analyze, interpret data, and continually evolve creative strategy based on key learnings
  • Strong leadership and collaborative capabilities that impact and influence employees
  • Ability to make decisions and solve problems while working under pressure
  • Ability to prioritize and organize effectively
  • Ability to use personal computer and software applications (i.e. Microsoft word, Excel, etc.)
  • Ability to work independently
  • Knowledge of marketing strategies and procedures
  • Ability to develop personnel and foster team environment

Required Education

Bachelor's degree in Marketing.

Required Related Work Experience and Number of Years

  • Marketing experience - 10+
  • Experience partnering with creative ad agencies to develop creative that delivers outstanding results - 10+
  • Television commercial creative development and production - 8+
  • Marketing project management experience - 8
  • Experience in developing television commercials for the following purposes: acquisition; upgrade/cross-sell/upsell; retention; education and brand marketing
  • Extensive experience developing direct marketing creative (specifically DRTV & FSI creative), preferably for a subscription-based business

PREFERRED QUALIFICATIONS

Education

  • Bachelor's degree in Marketing, Design or Film Production.
  • Master's degree in related area of study preferred

Work Experience

  • Related Work Experience

    Digital Marketing experience 10+ Project management experience 8+
  • Group management experience 8+

    Experience developing digital content, UI, UX and customer journey-flows

    Development of marketing creative for a subscription-based business

    Experience developing acquisition and upsell creative

Skills/Abilities and Knowledge

Proactive, self-starter

Strong organizational and sales-driven creative skills

Extensive knowledge of Digital Media platforms

Knowledge of ecommerce sites, user interfaces and experiences

Experience managing, developing, and optimizing digital creative assets

Knowledge of emerging digital marketing trends and ability to integrate them in marketing campaigns

Strong project management skills, demonstrating the ability to set and meet deadline for multiple simultaneous projects while maintaining accuracy and efficiency in deliverables.

Attention to detail, balanced with ability to think strategically

Ability to manage all phases of a large project from beginning to end autonomously

Ability to work independently and make recommendations and decisions autonomously

Ability to conduct formal presentations to all levels of management on issues and findings in assigned Knowledge of Microsoft office including Microsoft Word, Excel and PowerPoint

  • Knowledge of cable television products and service
  • Knowledge of advertising creative and production history and trends

WORKING CONDITIONS

Office work environment
May require occasional travel

#LI-NT1

MGN835 2024-41574 2024

Here, employees don't just have jobs, they build careers. That's why we believe in offering a comprehensive pay and benefits package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life.

A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.

Get to Know Us Charter Communications is known in the United States by our Spectrum brands, including: Spectrum Internet®, TV, Mobile and Voice, Spectrum Networks, Spectrum Enterprise and Spectrum Reach. When you join us, you're joining a strong community of more than 100,000 individuals working together to serve nearly 32 million customers in 41 states and keep them connected to what matters most. Watch this video to learn more.

Who You Are Matters Here We're committed to growing a workforce that reflects our communities, and providing equal opportunities for employment and advancement. EOE, including disability/vets. Learn about our inclusive culture.

Client-provided location(s): Stamford, CT, USA
Job ID: spectrum-2024-41574
Employment Type: Full Time

Perks and Benefits

  • Health and Wellness

    • Health Insurance
    • Dental Insurance
    • Vision Insurance
    • Life Insurance
    • Short-Term Disability
    • Health Reimbursement Account
    • Long-Term Disability
    • FSA
    • HSA With Employer Contribution
    • On-Site Gym
    • Mental Health Benefits
  • Parental Benefits

    • Fertility Benefits
    • Adoption Assistance Program
    • Birth Parent or Maternity Leave
    • Non-Birth Parent or Paternity Leave
    • Family Support Resources
  • Work Flexibility

    • Hybrid Work Opportunities
  • Office Life and Perks

    • Commuter Benefits Program
    • On-Site Cafeteria
    • Holiday Events
  • Vacation and Time Off

    • Paid Vacation
    • Personal/Sick Days
    • Leave of Absence
    • Paid Holidays
  • Financial and Retirement

    • 401(K) With Company Matching
    • Performance Bonus
    • Financial Counseling
    • Relocation Assistance
    • Company Equity
  • Professional Development

    • Tuition Reimbursement
    • Internship Program
    • Leadership Training Program
    • Associate or Rotational Training Program
    • Promote From Within
    • Mentor Program
    • Access to Online Courses
    • Lunch and Learns
  • Diversity and Inclusion

    • Employee Resource Groups (ERG)
    • Diversity, Equity, and Inclusion Program

Company Videos

Hear directly from employees about what it is like to work at Spectrum.