Responds to customer problems and complaints according to established company policy; follows through to ensure issues are satisfactorily resolved

Maintains a well-informed knowledge base of competitors activities throughout assigned territory; informs manager of any changing competitive pricing programs or marketing directions

Attends and actively contributes to sales meetings and training programs

Accurately completes all necessary paperwork to support sales activities in a manner consistent with quality control guidelines, including dispositions, sales orders and sales reporting

Collect and account for funds and provide receipts according to Company policies and guidelines

REQUIRED QUALIFICATIONS

Required Skills/Abilities and Knowledge

Knowledge of cold call sales skills, persuasion, and clear communication skills

Ability to travel (including during inclement weather) to and from assigned territories and company facilities using a reliable personal vehicle

Ability to work outside for extended periods in any season and/or during inclement weather

Familiarity with computer operating systems, a myriad of consumer and commercial communications devices (e.g., PDAs, smartphones, routers, modems, converters, and wireless devices), and computer software applications

Required Education

High School Diploma or equivalent work experience

Required Related Work Experience and Number of Years

Experience in sales or customer service - 1+

PREFERRED QUALIFICATIONS

Preferred Skills/Abilities and Knowledge

Knowledge of communications technologies and services, with an emphasis on data networking fundamentals

Knowledge of cable or telecommunications services

Experience with consumer education of products and services

Success in a previous sales position, prospecting or cold calling; direct sales experience is preferred, but not required.

Preferred Education

Preferred Related Work Experience and Number of Years

2+ years sales or relevant work experience

SMD304 2024-43562 2024

Here, employees don't just have jobs, they build careers. That's why we believe in offering a comprehensive pay and benefits package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life.

A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.

The base pay for this position generally is between $33,200.00 and $66,000.00. The actual compensation offered will carefully consider a wide range of factors, including your skills, qualifications, experience, and location. We comply with local wage minimums and also, certain positions are eligible for additional forms of other incentive-based compensation such as bonuses.

In addition, this position has a commission earnings target starting at $65,000.

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