Securitas USA: Your Opportunity to Lead and Innovate
At Securitas, authentic leadership is about more than managing operations-it's about setting a vision, inspiring teams, and creating meaningful impact. We are seeking a dedicated Program Manager to oversee operations in Plano, TX, and other locations in CA, WA, and KS. This role offers the chance to influence the future of security services on a significant scale while fostering innovation and excellence.
Why Securitas?
At Securitas, career growth is not just a possibility-it's a guarantee for those who demonstrate dedication, drive, and leadership. We are seeking a Program Manager who is ready to take charge, support the Client, and lead key initiatives to success.
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Role Overview
The Global Clients Americas (GCA) Division has an exciting opportunity for a Program Manager. This role is ideal for individuals with a hands-on approach to business operations, including:
- Managing employees and teams
- Overseeing client service and executive relationships
- Creating high-performing teams and fostering collaboration
- Driving operational excellence in a fast-paced environment
Key Responsibilities
Client & Relationship Management
- Serve as the primary point of contact for clients, ensuring high-quality service delivery.
- Address client concerns promptly and provide strategic support during start-ups and transitions.
- Regularly meet with client representatives to review performance and enhance service delivery.
Team Leadership & Performance
- Oversee recruitment, training, and retention of security staff.
- Foster a positive work environment, ensuring team members are treated with dignity and respect.
- Conduct performance evaluations and provide coaching to build a strong, engaged workforce.
Operational & Financial Management
- Assist in budget planning and cost management for assigned accounts.
- Oversee payroll records, scheduling, and staffing to optimize coverage while controlling labor costs.
- Maintain compliance with legal, regulatory, and company policies.
Problem-Solving & Strategic Initiatives
- Collaborate on company-wide initiatives to enhance operations and service delivery.
- Assist with challenges related to legal, financial, HR, and administration.
- Implement process improvements to increase efficiency and effectiveness.
The Rewards
We reward excellence with competitive compensation and comprehensive benefits:
- Base Salary: $65,000
- Benefits Package: Comprehensive medical, dental, and vision coverage.
- 401K Match: Invest in your future with our company-matched retirement plan.
- Career Growth: Opportunities for advancement and professional development.
Why Join Securitas?
Securitas is committed to diversity, equity, inclusion and belonging in the workplace.
All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other applicable legally protected characteristic.
If you are passionate about event management, detail-oriented, and share our commitment to safety, we invite you to apply today to become a part of the Securitas team.
#AF-SSTA
About Us
Securitas employees come from all walks of life, bringing with them a variety of distinctive skills and perspectives. United through our common purpose, we provide the security needed to safeguard our clients' assets and people. Our core values - Integrity, Vigilance and Helpfulness - are represented by the three red dots in the Securitas logo. If you live by these values, we're looking for you to join the Securitas team.
About the Team
Our Company Mission:
Securitas' mission is to protect homes, workplaces, and communities by providing the security services they need to protect their assets, safeguard their people, and maintain their ability to generate profits.
Our Values:
Securitas' core values - Integrity, Vigilance and Helpfulness - are the foundation for our employees to build trust with customers, colleagues, and the surrounding community.
Integrity:
Securitas employees are honest and trusted by customers to safeguard their premises and valuables. We don't compromise on integrity and create an open forum for our employees and customers to voice opinions, report improprieties, and share information.
Vigilance:
Seeing, hearing, and evaluating. A Securitas employee is always attentive and often notices things that others don't. Their vigilance is necessary in order to be aware of potential risks or incidents that may take place on our customers' premises.
Helpfulness:
As part of an on-going effort to ensure safety, Securitas employees are always ready to help if an incident occurs that requires intervention regardless of whether or not it is directly related to their job.