The Regional Service Representative for UPS is responsible to provide professional on-site services for UPS range of products produced by Schneider Electric for its customers and their projects. This includes commissioning, technical on-site analysis & suport, supervision during installation or commissioning and resolving customer's issues. Regional Service Representative for UPS is primary focusing on complex & critical projects in a field of Secure Power installations (UPS, Battery cabinets, Transfer Switches)

What will you do?

• Perform Startup & Commissioning on all equipment across the entire secure power (UPS) product range
• Evaluate unit's installation (e.g. the quality of connections, assembly, readiness for start-up... )
• Evaluate system's installation & operational conditions
• Ability to perform onsite adjustments to bring the units to the best running conditions
• Support customers in the installation, modification and repair of UPS product range
• Be able to identify if the failure is related to a quality issue/software issue / operation condition issue (Root cause Analysis)
• Work with another Schneider Electric service engineers & partners during site interventions
• Interact with with L3 suport with objective to solve issues on-site
• Provide training to Schneider Electric customers on operations of the equipment
• Interact with customers on site or remotely on the level and type of support required
• Ability to perform preventive & corrective maintenance for UPS products & systems

• Thorough understanding UPS principles and knowledge of electricity must be able to perform duties with general direction, receiving only general guidance with respect to overall objectives
• Work is usually quite independent of other team members
• Must comply with all safety policies, practices, procedures, and standards
• Ability to read, analyze, and interpret general business procedures, professional documents, technical procedures, and governmental regulations
• Ability to write reports, business correspondence, and procedure manuals
• Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables
• Handle multiple tasks simultaneously
• Willingness to travel internationally for 70% of the working time (and more)

• Diploma/bachelor's degree in electrical engineering or equivalent
• 5 years with commissioning or field service repair with secure power
• Confirmed experience with Secure Power insulations (UPS, Battery cabinets, Transfer Switches)
• Experience with installation and commission in Data Center is real advantage
• Knowledge and experience in diagnosing and repairing electronic circuitry on a component level
• Mandatory: fluent communication in English language (B2+ level min)
• Flexibility & Reliability, focus on technical details & Customer focus, Team player, Leadership skills
• Good Software tools literacy: AutoCAD, MS Office, Acrobat.

• Flexible work schedule and home-office options (hybrid);
• A wide range of benefits: Bookster, Wellington platform, Meal tickets, discounts at several partners;
• Medical & healthcare options: Private medical subscription; Life insurance;
• Mental healthcare: Employee Assistance Program (24/7 online counseling)
• One day off to celebrate your birthday with your beloved ones;
• Hands-on training and access to our technical labs;
• Development Plan through Career path and coaching;
• Open Talent Market - a platform where you can easily find your next challenge, an exciting project, or a cool mentor;
• Sustainability is at the heart of what we do, who we are, and what we believe in;
• Exposure to a multicultural and dynamic environment;
• Diversity and Inclusion - an integral part of the company's history, culture, and identity.