The Regional Service Representative for UPS is responsible to provide professional on-site services for UPS range of products produced by Schneider Electric for its customers and their projects. This includes commissioning, technical on-site analysis & suport, supervision during installation or commissioning and resolving customer's issues. Regional Service Representative for UPS is primary focusing on complex & critical projects in a field of Secure Power installations (UPS, Battery cabinets, Transfer Switches)
What will you do?
- Perform Startup & Commissioning on all equipment across the entire secure power (UPS) product range
- Evaluate unit's installation (e.g. the quality of connections, assembly, readiness for start-up... )
- Evaluate system's installation & operational conditions
- Ability to perform onsite adjustments to bring the units to the best running conditions
- Support customers in the installation, modification and repair of UPS product range
- Be able to identify if the failure is related to a quality issue/software issue / operation condition issue (Root cause Analysis)
- Work with another Schneider Electric service engineers & partners during site interventions
- Interact with with L3 suport with objective to solve issues on-site
- Provide training to Schneider Electric customers on operations of the equipment
- Interact with customers on site or remotely on the level and type of support required
- Ability to perform preventive & corrective maintenance for UPS products & systems
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What skills and capabilities will make you successful?
- Thorough understanding UPS principles and knowledge of electricity must be able to perform duties with general direction, receiving only general guidance with respect to overall objectives
- Work is usually quite independent of other team members
- Must comply with all safety policies, practices, procedures, and standards
- Ability to read, analyze, and interpret general business procedures, professional documents, technical procedures, and governmental regulations
- Ability to write reports, business correspondence, and procedure manuals
- Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables
- Handle multiple tasks simultaneously
- Willingness to travel internationally for 70% of the working time (and more)
What qualifications will make you successful for this role?
- Diploma/bachelor's degree in electrical engineering or equivalent
- 5 years with commissioning or field service repair with secure power
- Confirmed experience with Secure Power insulations (UPS, Battery cabinets, Transfer Switches)
- Experience with installation and commission in Data Center is real advantage
- Knowledge and experience in diagnosing and repairing electronic circuitry on a component level
- Mandatory: fluent communication in English language (B2+ level min)
- Flexibility & Reliability, focus on technical details & Customer focus, Team player, Leadership skills
- Good Software tools literacy: AutoCAD, MS Office, Acrobat.
What's in it for you?
- Flexible work schedule and home-office options (hybrid);
- A wide range of benefits: Bookster, Wellington platform, Meal tickets, discounts at several partners;
- Medical & healthcare options: Private medical subscription; Life insurance;
- Mental healthcare: Employee Assistance Program (24/7 online counseling)
- One day off to celebrate your birthday with your beloved ones;
- Hands-on training and access to our technical labs;
- Development Plan through Career path and coaching;
- Open Talent Market - a platform where you can easily find your next challenge, an exciting project, or a cool mentor;
- Sustainability is at the heart of what we do, who we are, and what we believe in;
- Exposure to a multicultural and dynamic environment;
- Diversity and Inclusion - an integral part of the company's history, culture, and identity.
Let us learn about you! Apply today.
You must submit an online application to be considered for any position with us. This position will be posted until filled.
Looking to make an IMPACT with your career?
When you are thinking about joining a new team, culture matters. At Schneider Electric, our values and behaviors are the foundation for creating a great culture to support business success. We believe that our IMPACT values - Inclusion, Mastery, Purpose, Action, Curiosity, Teamwork - starts with us.
IMPACT is also your invitation to join Schneider Electric where you can contribute to turning sustainability ambition into actions, no matter what role you play. It is a call to connect your career with the ambition of achieving a more resilient, efficient, and sustainable world.
We are looking for IMPACT Makers; exceptional people who turn sustainability ambitions into actions at the intersection of automation, electrification, and digitization. We celebrate IMPACT Makers and believe everyone has the potential to be one.
Become an IMPACT Maker with Schneider Electric - apply today!
36 billion global revenue
+13% organic growth
150 000+ employees in 100+ countries
#1 on the Global 100 World's most sustainable corporations
You must submit an online application to be considered for any position with us. This position will be posted until filled.
Schneider Electric aspires to be the most inclusive and caring company in the world, by providing equitable opportunities to everyone, everywhere, and ensuring all employees feel uniquely valued and safe to contribute their best. We mirror the diversity of the communities in which we operate, and 'inclusion' is one of our core values. We believe our differences make us stronger as a company and as individuals and we are committed to championing inclusivity in everything we do. This extends to our Candidates and is embedded in our Hiring Practices.
You can find out more about our commitment to Diversity, Equity and Inclusion here and our DEI Policy here
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