Digital Service Representative for UPS
We are looking for Digital Service Representative for UPS, responsible to provide professional on-site services for UPS range of products produced by Schneider Electric for its customers and their projects. This includes commissioning, technical on-site analysis & suport, supervision during installation or commissioning and resolving customer's issues. Regional Service Representative for UPS is primary focusing on complex & critical projects in a field of Secure Power installations (UPS, Battery cabinets, Transfer Switches)
Location & commitments
- Slovakia or your home country (time spent offsite)
- Candidates are welcome from: Europe (EU passport holders)
- Possibility to work remotely
- Extensive international travel (70%) within Europe, mostly: Germany, France, BENELUX, Norden Europe, UK and others (we offer financial bonus for travelling)
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Main responsibilities
- Perform Startup & Commissioning on all equipment across the entire secure power (UPS) product range
- Evaluate unit's installation (e.g. the quality of connections, assembly, readiness for start-up... )
- Evaluate system's installation & operational conditions
- Ability to perform onsite adjustments to bring the units to the best running conditions
- Support customers in the installation, modification and repair of UPS product range
- Be able to identify if the failure is related to a quality issue/software issue / operation condition issue (Root cause Analysis)
- Work with another Schneider Electric service engineers & partners during site interventions
- Interact with with L3 suport with objective to solve issues on-site
- Provide training to Schneider Electric customers on operations of the equipment
- Interact with customers on site or remotely on the level and type of support required
- Ability to perform preventive & corrective maintenance for UPS products & systems
Requirements
- Thorough understanding UPS principles and knowledge of electricity must be able to perform duties with general direction, receiving only general guidance with respect to overall objectives
- Work is usually quite independent of other team members
- Must comply with all safety policies, practices, procedures, and standards
- Ability to read, analyze, and interpret general business procedures, professional documents, technical procedures, and governmental regulations
- Ability to write reports, business correspondence, and procedure manuals
- Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables
- Handle multiple tasks simultaneously
- Willingness to travel internationally for 70% of the working time (and more)
Education and Experience
- Diploma/bachelor's degree in electrical engineering or equivalent
5 years with commissioning or field service repair with secure power - Confirmed experience with Secure Power insulations (UPS, Battery cabinets, Transfer Switches)
- Experience with installation and commission in Data Center is real advantage
- Knowledge and experience in diagnosing and repairing electronic circuitry on a component level
- Mandatory: fluent communication in English language (B2+ level min)
- Flexibility & Reliability, focus on technical details & Customer focus, Team player, Leadership skills
- Good Software tools literacy: AutoCAD, MS Office, Acrobat
Send us your CV and get the chance to HAVE :
- EXCITING JOB : Join a global leader in Digital Transformation of Energy Management and Automation.
- Our INCLUSIVE REWARD PORTFOLIO is designed to support YOU to be your best and it goes byond pay and benefits.
- MEANINGFUL: Competitive pay & incentives, Market leading & Personalized benefits, Schneider Electric Foundation supporting individuals and communities around the world
- INCLUSIVE: Fair pay initiatives GLOBAL, Familiy Leave Policy, STEP UP - Global Recognition Program, Pay equity
- EMPOWERED: Workplace flexibility
- OPEN TALENT MARKET to own your career locally or globally
- LEARNING & DEVELOPMENT: E-learning platfrom & E-learning Link
- HEALTH AND WELL-BEING : Group life insurance for employees, Flexile working hours & home office, Multisport card, Meal allowance, Relax room & Massages
- FAMILY LEAVE POLICY: Child care, Care Leave, Bereavement leave, Additional day off for women on International Womens Day, 4 Sick days, 1 Bridge day per year
- RECOGNITION and REWARDS: Attractive refferal bonus, Diversity & Incusion initiatives and events, Celebration of seniority
- PERKS: Cafeteria benefit, WESOP (Worldwive Employee Share Ownership Plan), Recreation allowance
Information about the selection process:
If you are interested in this position, please send us your CV in English language. We really appreciate your job application. Please mind we will contact only candidates meeting our job requirements.
Thank you for your kind understanding.
Let us learn about you! APPLY today!
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150 000+ employees in 100+ countries
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