A career within Operations Strategy services, will provide you with the opportunity to help organisations reimagine their operations through a strategic lens to turn complexity into a competitive advantage. Our focus is to help our clients create differentiating capabilities that drive competitive advantages by developing plans to navigate their challenges, seeing what's possible, and turning that into a reality. We assist our clients in transforming operations from the way they engage their customers to executing strategic programmes to achieve enterprise wide operational excellence.

To really stand out and make us fit for the future in a constantly changing world, each and every one of us at PwC needs to be a purpose-led and values-driven leader at every level. To help us achieve this we have the PwC Professional; our global leadership development framework. It gives us a single set of expectations across our lines, geographies and career paths, and provides transparency on the skills we need as individuals to be successful and progress in our careers, now and in the future.

• Develop new skills outside of comfort zone.
• Act to resolve issues which prevent the team working effectively.
• Coach others, recognise their strengths, and encourage them to take ownership of their personal development.
• Analyse complex ideas or proposals and build a range of meaningful recommendations.
• Use multiple sources of information including broader stakeholder views to develop solutions and recommendations.
• Address sub-standard work or work that does not meet firm's/client's expectations.
• Use data and insights to inform conclusions and support decision-making.
• Develop a point of view on key global trends, and how they impact clients.
• Manage a variety of viewpoints to build consensus and create positive outcomes for all parties.
• Simplify complex messages, highlighting and summarising key points.
• Uphold the firm's code of ethics and business conduct.

• Having prior strategy consulting or management consulting and transformation project-based experience;
• Possessing proven strategy and management consulting tool kit including hypothesis driven problem solving and analysis skill, ability to synthesis complex outcome into simple written and oral communications, and project structuring and management;
• Ability to manage, coach, and develop high performing strategy consulting resources in alignment with firm and market needs;
• Identifying, addressing, and managing client needs related to building, maintaining, and utilizing networks of client relationships and community involvement;
• Possessing functional depth in Network, Medical Economics, Value Based Care, Medical Value Analytics, Population Health, Care Management Behavior Change and Measurement Science, Rx and Specialty Drug Management, Digital Health Platforms, Next Generation Condition Management Strategies, Public Health and Finance, CMS Regulation and Operational Response;
• Experience with next generation sourcing, operating model design, workforce management, and process engineering in alignment with business and technology transformation;
• Communicating value propositions, utilizing PC applications such as Microsoft Word, Excel, PowerPoint and project to write and deliver proposals to prospective clients;
• Managing resource requirements, project workflows, budgets, billing and collections;
• Preparing and/or coordinating complex written and verbal materials;
• Supervising teams to create an atmosphere of trust and seeking diverse views to encourage improvement and innovation; and, answering questions and providing direction to less experienced staff;
• Working experience with Population Health Management technologies and approaches (e.g., high-risk user stratification tools, cost/quality/utilization trend analysis, provider performance tools);
• Working experience with Provider Network contracting domains including: value-based / risk contracting; specialty and behavioral health contracting; provider performance incentive management; alternative model contracting strategies, such as with community-based organizations and social needs providers; and,
• Understanding of global trends for health organizations utilizing pragmatic approaches to achieve sustainable financial functions and operating models.