To really stand out and make us fit for the future in a constantly changing world, each and every one of us at PwC needs to be a purpose-led and values-driven leader at every level. To help us achieve this we have the PwC Professional; our global leadership development framework. It gives us a single set of expectations across our lines, geographies and career paths, and provides transparency on the skills we need as individuals to be successful and progress in our careers, now and in the future.

As an Associate, you'll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. PwC Professional skills and responsibilities for this management level include but are not limited to:

• Invite and give in the moment feedback in a constructive manner.
• Share and collaborate effectively with others.
• Identify and make suggestions for improvements when problems and/or opportunities arise.
• Handle, manipulate and analyse data and information responsibly.
• Follow risk management and compliance procedures.
• Keep up-to-date with developments in area of specialism.
• Communicate confidently in a clear, concise and articulate manner - verbally and in the materials I produce.
• Build and maintain an internal and external network.
• Seek opportunities to learn about how PwC works as a global network of firms.
• Uphold the firm's code of ethics and business conduct.

Minimum Degree Required
Bachelor's Degree

Minimum Year(s) of Experience
1 year(s)

Preferred Knowledge/Skills

Demonstrates some level of abilities and/or a proven record of success as both an individual contributor and team member as follows:
- Performs initial triage of issues reported by system users;
- Performs manual testing of system changes;
- Performs regression testing;
- Assists in testing automation;
- Assists in system reports/integrations development in enhancement pipeline;
- Prepares functional/Technical specs;
- Assists Transition Manager in onboarding new engagements;
- Provides administrative support to team members, including status reports and client-facing documentation/presentations;
- Offers functional and/or technical subject matter expertise;
- Meets with stakeholders to confirm a thorough set of requirements, aligned to business objectives, gaining an understanding of current and future state business processes;
- Has experience in use of Salesforce in a support/Managed Services environment;
- Is responsible for fixes and enhancements to the application to achieve the customer's business requirements;
- Works together in pods or client-aligned teams to deliver for multiple clients;
- Uses standard methodologies and tools, including ITIL and Agile;
- Proactively monitors systems for performance and issues and performs root cause analysis of production and non-production systems;
- Works and delivers against engagement SLAs and KPIs; and,
- Has proven verbal and written communication skills.

Learn more about how we work: https://pwc.to/how-we-work

PwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: https://pwc.to/H-1B-Lottery-Policy.

All qualified applicants will receive consideration for employment at PwC without regard to race; creed; color; religion; national origin; sex; age; disability; sexual orientation; gender identity or expression; genetic predisposition or carrier status; veteran, marital, or citizenship status; or any other status protected by law. PwC is proud to be an affirmative action and equal opportunity employer.

For positions based in San Francisco, consideration of qualified candidates with arrest and conviction records will be in a manner consistent with the San Francisco Fair Chance Ordinance.

Applications will be accepted until the position is filled or the posting is removed, unless otherwise set forth on the following webpage. Please visit this link for information about anticipated application deadlines: https://pwc.to/us-application-deadlines

The salary range for this position is: $49,000 - $94,000, plus individuals may be eligible for an annual discretionary bonus. Actual compensation within the range will be dependent upon the individual's skills, experience, qualifications and location, and applicable employment laws. PwC offers a wide range of benefits, including medical, dental, vision, 401k, holiday pay, vacation and more. To view our benefits at a glance, please visit the following link: https://pwc.to/benefits-at-a-glance

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