A career within Operations Consulting services, will provide you with the opportunity to help our clients optimise all elements of their operations to move beyond the role of a cost effective business enabler and become a source of competitive advantages. We focus on product innovation and development, supply chain, procurement and sourcing, manufacturing operations, service operations and capital asset programmes to drive both growth and profitability.

To really stand out and make us fit for the future in a constantly changing world, each and every one of us at PwC needs to be a purpose-led and values-driven leader at every level. To help us achieve this we have the PwC Professional; our global leadership development framework. It gives us a single set of expectations across our lines, geographies and career paths, and provides transparency on the skills we need as individuals to be successful and progress in our careers, now and in the future.

• Develop new skills outside of comfort zone.
• Act to resolve issues which prevent the team working effectively.
• Coach others, recognise their strengths, and encourage them to take ownership of their personal development.
• Analyse complex ideas or proposals and build a range of meaningful recommendations.
• Use multiple sources of information including broader stakeholder views to develop solutions and recommendations.
• Address sub-standard work or work that does not meet firm's/client's expectations.
• Use data and insights to inform conclusions and support decision-making.
• Develop a point of view on key global trends, and how they impact clients.
• Manage a variety of viewpoints to build consensus and create positive outcomes for all parties.
• Simplify complex messages, highlighting and summarising key points.
• Uphold the firm's code of ethics and business conduct.

• Working with statistical analysis and modeling, natural language processing, and data analysis workflows, and data visualization tools;
• Applying analytical techniques in solving business problems such as pricing optimization, risk scoring, collection modeling;
• Developing and implementing quality controls and standards to provide data integrity and quality;
• Interpreting problems, synthesizing analysis, and developing management presentation and presenting information in a way that is understandable to a non-technical stakeholder(s);
• Working experience with banking products and services (e.g., deposit and loan portfolio management, underwriting, pricing, collection and servicing);
• Identifying and addressing client needs, building relationships with clients, developing requests for information, demonstrating flexibility in prioritizing and completing tasks, and communicating potential conflicts to a supervisor;
• Researching and analyzing pertinent client, industry and technical matters, utilizing ability in problem-solving;
• Leading teams to identify and assess risks and/or opportunities for improvement in banking processes;
• Identifying or designing business processes and technology controls as a subject matter specialist;
• Prioritizing and handling multiple tasks;
• Participating in client discussions and meetings actively;
• Communicating a broad range of offered consulting services;
• Managing workstream(s) or small team engagements; and,
• Preparing documents, including utilizing PC applications including Microsoft Word, Excel, PowerPoint and Project to write and deliver proposals to prospective clients.