Location:
Remote roles in Canada are only available in British Columbia and Ontario.
What You'll Need
- Bachelor's degree in Computer Science, Information Technology, or a related field
- Minimum of 5-7 years of experience in IT engineering or related roles
- Extensive hands-on experience with cloud platforms (AWS, Azure, Google Cloud, Active Directory, AI Tooling)
- Proficiency in designing and implementing complex Okta configurations, including custom attributes, provisioning, deprovisioning, and lifecycle management
- Advanced skills in Python programming
- Experience with Infrastructure-as-Code: Terraform
- Strong understanding of security protocols, standards, and frameworks (e.g., SAML, OAuth, OIDC), as well as experience in securing applications and systems
- Excellent analytical and problem-solving skills, with the ability to troubleshoot and resolve complex issues related to Opendoor technology stack
- Strong communication and collaboration skills, with the ability to work with cross-functional teams and stakeholders to gather requirements, provide guidance, and deliver solutions.
- Proactive mindset with a strong focus on continuous improvement, automation, and driving operational efficiencies within the Opendoor's technology stack
- Strong organizational skills with the ability to manage multiple projects, priorities, and deadlines effectively
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About the Role
- If you're an experienced IT Engineer looking to take on this role in a fast-paced and dynamic organization, we encourage you to apply. Join our team and contribute to shaping a robust and successful product and technology in our industry.
- We are seeking a highly skilled Level 3 IT Engineer to join our dynamic IT team. The ideal candidate will have extensive experience across a wide range of industry-standard platforms, including cloud services, virtualization, networking, cybersecurity, and enterprise software. As a Level 3 IT Engineer, you will play a critical role in managing, troubleshooting, and optimizing our IT infrastructure to ensure high availability, security, and performance.
What You'll Do
- Handle and resolve escalated IT support tickets efficiently and effectively and monitor system performance and ensure uptime and reliability of all IT systems
- Ensure compliance with SOX requirements by performing necessary controls and audits
- Manage and maintain Google Workspace, ensuring smooth operation and user support
- Oversee the administration of Slack Enterprise Grid, including user management and integration with other tools
- Maintain and configure network devices such as switches, routers, and be able to manage network access and configurations such as Meraki Networks
- Utilize Python for automation, scripting, and other IT-related tasks
- Terraform for infrastructure as code to manage and provision cloud resources
- Administer and manage repositories, permissions, and workflows in GitHub
- Manage identity and access management using Okta, including user provisioning and deprovisioning
- Lead and participate in IT projects, including system upgrades, migrations, and deployment. Work closely with cross-functional teams to ensure successful project delivery and provide technical guidance and support to junior team members
- Stay current with industry trends and emerging technologies to recommend innovative solutions and evaluate and implement tools and processes to enhance IT operations and efficiency
Bonus points if you have
- Relevant certifications such as OKTA Certified Professional/Administrator, Microsoft Certified: Azure Administrator, CCNP, CISSP, or similar are highly desirable.
#LI-Remote, #LI-JH1
About Opendoor
Founded in 2014, Opendoor's mission is to power life's progress one move at a time. We believe the traditional real estate process is broken and our goal is simple: build a digital, end-to-end customer experience that makes buying and selling a home simple and certain.
- To learn how we are reinventing the Real Estate industry check out our website.
- Hear about our culture directly from team members by visiting The Muse.
- Discover what we are building for our customers by reading our blog.
Opendoor Values Openness
We believe that being open about who we are and what we do allows us to be better. Individuals seeking employment at Opendoor are considered without regard to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, sexual orientation, gender identity or other protected status under all applicable laws, regulations, and ordinances. We collect, use, and disclose applicant personal information as described in our personnel privacy policies. To learn more, you can find the policy details for California residents here and for Canada residents here.
We're committed to Diversity, Equity, Inclusion, and Belonging
Opendoor is dedicated to creating an inclusive and collaborative culture. We value the diverse strengths, perspectives, and backgrounds of all our employees, and believe in empowering our teams to do their best work through teamwork and building a sense of belonging and trust. Our four employee-led Opendoor Employee Resource Groups amplify diverse voices and promote collaboration and inclusion. Our focus is on attracting and retaining exceptional talent, and we believe in empowering our employees to continuously innovate and strive for 1% improvement every day. You can find more information on our Career Page.
We are committed to assisting members of the military community in utilizing their skills at Opendoor. U.S. candidates are able to review your military job classification at MyNextMove.org and apply for positions that align with your expertise.
At Opendoor, we are committed to providing reasonable accommodations throughout our recruitment processes for candidates with disabilities, pregnancy, religious beliefs, or other reasons protected by applicable laws. If you require assistance or a reasonable accommodation, please contact us at TAops-accomodations@opendoor.com.