Summary

Location: Mexico City #Hybrid

About the Role:
Responsible for setting the regional logistics strategy and end-to-end accountability for logistics operations for Novartis Radio Ligand Therapy (RLT) products from manufacturing sites to treatment sites in the AMERICAS region. Operations may include ensuring a lean and efficient process from exportation from the country of origin, importation at the country of destination, to domestic flights and/or final mile deliveries promptly while ensuring compliance with applicable local regulations related to the movement of radioactive drugs.

This role will manage logistics 3PLs to provide high-level service and act as an escalation point for the AMERICAS region's operational issues and customer complaints. Project management and process improvement will be required as well.

• End-to-end manage the whole logistic process (Importation, Transportation, and Disposal) of RLT products and accountable for the on-time performance and customer satisfaction in the AMERICAS region. Develop relationships with leadership contacts at carrier organizations to retain and grow their logistics services while maintaining a customer-centric approach.
• Work closely with manufacturing sites and logistics partners to map out the lanes for each treatment site including clear cutoff times for contingency plans.
• Maintain close collaboration with the global RLT control tower and applicable manufacturing sites to develop processes for the timely monitoring of RLT products. Develop processes and manage projects in a cross-functional manner related to the improvement of logistics operations.
• Proactively manage customs and trade compliance risks to ensure a smooth importation process for each shipment and avoid unnecessary violations with relevant government authority, maintain a sound relationship with local authority.
• Monitor and capture related regulatory updates, verify positive/negative impact on Novartis business, report management if impact is significant, and come up with proposal if needed. Monitor logistic-related costs' accuracy every month and ensure decisions are made in a cost-conscious manner.
• Implement regular audits on transportation companies, provide training and support to both Novartis staff and third-party employees, and ensure all Novartis RLT products are transported in compliance with local regulations.
• Provide new launch products with full support in terms of logistics operations to ensure a smooth market kick-off.Manage the disposal of waste materials in accordance with HSE/RLT principles and company policies.

• Higher education (Degree) in nuclear medicine, pharmacy, medicine, biology, chemistry, etc; or have a professional technical title of junior or above in pharmacy.
• Minimum 5 years' experience in role with experience in operational logistic management role with radioactive drugs or similar time critical operations. Preferably in Health Care - Radiopharmaceuticals, Consumer Goods, Chemical or other process industry.
• Knowledge of the local Customs & Environmental Protection Bureau and Health authority requirement to the radioactive drugs importation and supervision.
• Advance English. Portuguese (Preferred)
• Ability to influence, to develop trust and to build strong working relationships. Strong communication and stakeholder management skills across entities and functions