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Senior Director Enterprise Service Management

AT NIKE, Inc.
NIKE, Inc.

Senior Director Enterprise Service Management

Beaverton, OR

Become a Part of the NIKE, Inc. Team

NIKE, Inc. does more than outfit the world's best athletes. It is a place to explore potential, obliterate boundaries and push out the edges of what can be. The company looks for people who can grow, think, dream and create. Its culture thrives by embracing diversity and rewarding imagination. The brand seeks achievers, leaders and visionaries. At NIKE, Inc. it's about each person bringing skills and passion to a challenging and constantly evolving game.

NIKE is a technology company. From our flagship website and five-star mobile apps to developing products, managing big data and providing leading edge engineering and systems support, our teams at NIKE Global Technology exist to revolutionize the future at the confluence of tech and sport. We invest and develop advances in technology and employ the most creative people in the world, and then give them the support to constantly innovate, iterate and serve consumers more directly and personally. Our teams are innovative, diverse, multidisciplinary and collaborative, taking technology into the future and bringing the world with it.

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Senior Director Enterprise Service Management (ESM) Technology - NIKE, Inc ., Beaverton, OR . Drive excellence for the Nike technology platform and will set strategies across engineering, operations, and data to ensure that we have a scalable, governed, secure and stable platform. Alig strategic objectives with tactical demands with geographical variations. Lead a team of dedicated technologists across the Global ESM technology landscape for Nike. Lead a highly complementary team that is obsessed with improving the multi-functional global service offering. Accountable for Nike's global service delivery across HR, Technology Operations, Procurement, Employee Relations, Risk Management, legal, Retail and more. Set the platform vision to drive delivery excellence and partner with Technology Product Management on finding opportunities to utilize the platform to make Nike deliver at speed with grater efficiency. Engage, collaborate, and partner with various functional heads, technical leaders, and executive leaders across the business and vendor partners to align strategies and provide thought leadership. Engage with Technology Product Management in proactive planning of a phased executable technology roadmap. Partner with business leadership across all corporate functions HR, Finance, Procurement, legal leadership, the Global Technology leadership team, technical product management, digital program management teams to develop the upstream ESM Technology engineering strategy and the wider employee experience & services strategy. Ensure that the team partners closely with Business and Technical Product and Design counterparts to craft scalable and appealing Employee experiences and services and leading and developing a world class Enterprise Services Organization. Work with senior leaders to inform and translate strategic goals into quarterly and annual engineering roadmaps that can be driven and adjusted through iterative development and feedback. Drive platform thinking across the organization using ServiceNow as the primary technology for employee servicing. Drive platform governance and OKRs for platform health and delivery. Build, lead, develop and cultivate a distributed team producing leading practice insights supporting employee Services implementations and adoption. Engage with the platform architecture organization to continue maturing the foundational platform. Mentor managers and senior individual contributors to build self-guided, balanced, and high performing teams. Telecommuting is available from anywhere in the U.S., except from AK, AL, AR, DE, HI, IA, ID, IN, KS, KY, LA, MT, ND, NE, NH, NM, NV, OH, OK, RI, SD, VT, WV, and WY.

Must have a accept a Bachelor's degree in Computer Science , Engineering, Software Engineering and 8 years of progressive post-baccalaureate experience in the job offered or a technology- related occupation. Experience must include:

  • Automation ( i. e.Robotic Process Automation, Business Process Automation, Conversational UI / Chatbots, digital forms, OCR technologies)


  • API & Microservices


  • Cyber Security


  • Cloud AWS & Azure


  • Technology Operations


  • Salesforce


  • ServiceNow


  • Systems Integration


  • Mobile application Engineering


  • Product Management


  • IT Service Management


  • Program Management


  • Scrum/Agile methodologies


  • Governance & Financial Management


  • Technology strategy

Apply at www.jobs.nike.com ( Job # R-43302 )

#LI-DNI

NIKE, Inc. is a growth company that looks for team members to grow with it. Nike offers a generous total rewards package, casual work environment, a diverse and inclusive culture, and an electric atmosphere for professional development. No matter the location, or the role, every Nike employee shares one galvanizing mission: To bring inspiration and innovation to every athlete* in the world.

NIKE, Inc. is committed to employing a diverse workforce. Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, or disability.

Benefits

Whether it's transportation or financial health, we continually invest in our employees to help them achieve greatness - inside and outside of work. All who work here should be able to realize their full potential.

Client-provided location(s): Beaverton, OR, USA
Job ID: nike-21272_R-43302
Employment Type: Full Time

Perks and Benefits

  • Health and Wellness

    • Health Insurance
    • Dental Insurance
    • Vision Insurance
    • Life Insurance
    • Short-Term Disability
    • Long-Term Disability
    • FSA
    • HSA
    • Fitness Subsidies
    • On-Site Gym
    • Mental Health Benefits
    • Virtual Fitness Classes
  • Parental Benefits

    • Adoption Assistance Program
    • Family Support Resources
    • Fertility Benefits
  • Work Flexibility

    • Flexible Work Hours
    • Remote Work Opportunities
    • Hybrid Work Opportunities
  • Office Life and Perks

    • Commuter Benefits Program
    • Casual Dress
    • Happy Hours
    • Snacks
    • Company Outings
    • On-Site Cafeteria
    • Holiday Events
  • Vacation and Time Off

    • Paid Vacation
    • Paid Holidays
    • Personal/Sick Days
    • Sabbatical
    • Leave of Absence
    • Volunteer Time Off
    • Summer Fridays
  • Financial and Retirement

    • 401(K)
    • 401(K) With Company Matching
    • Company Equity
    • Stock Purchase Program
    • Performance Bonus
    • Relocation Assistance
    • Financial Counseling
  • Professional Development

    • Tuition Reimbursement
    • Learning and Development Stipend
    • Promote From Within
    • Mentor Program
    • Shadowing Opportunities
    • Access to Online Courses
    • Lunch and Learns
    • Internship Program
    • Work Visa Sponsorship
    • Leadership Training Program
    • Associate or Rotational Training Program
  • Diversity and Inclusion

    • Diversity, Equity, and Inclusion Program
    • Employee Resource Groups (ERG)
    • Veteran founded/led