Morgan Stanley is a leading global financial services firm providing a wide range of investment banking, securities, investment management, and wealth management services. The Firm's employees serve clients worldwide, including corporations, governments, and individuals from more than 1,200 offices in 43 countries.
As a market leader, the talent and passion of our people is critical to our success. Everything we do is guided by our five core values: Do the right thing, put clients first, lead with exceptional ideas, commit to diversity and inclusion, and give back. Morgan Stanley can provide a superior foundation for building a professional career-a place for people to learn, to achieve, to grow.
Job Summary
The Digital Product and Channels team builds the digital ecosystem for our prospects and clients through their digital channel of choice with a focus on improving customer experience, driving leads for our business, and underscoring our core values.
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We are seeking a Digital Product Owner to help drive marketing initiatives through the strategic development and continuous optimization of our digital products across MorganStanley.com. You will own the product roadmap, manage the backlog, and align business goals with technical execution in an agile, customer centric environment. This role reports to the VP, Digital Product Management, within the Firmwide Marketing team, and offers an exciting opportunity to shape and deliver impactful digital solutions that enhance the customer experience and marketing performance.
Key Responsibilities:
- Roadmap Ownership: Define and manage product vision, strategy, and roadmaps to support firmwide key initiatives and sponsorships across MorganStanley.com.
- Backlog Management: Prioritize features based on business value, customer needs, and technical feasibility.
- Industry best practices and Competitive Assessments: Stay abreast of industry best practices by conducting competitive analysis and market research to understand digital best-in-class solutions too deepen digital engagement and capture propect leads.
- Collaboration: Partner with stakeholders (across UX design, Analytics, business partners, and technology) and external vendors to translate business goals into actionable requirements.
- Agile Execution: Write clear user stories and lead sprint planning, testing, and release cycles. Continuously work to improve the efficiency of the development process.
- Analytics: Manage and track product performance, user feedback, and KPIs to inform ongoing product enhancements. Analyze data to identify trends and propose improvements to drive engagement and conversion.
You have:
- 3-5 years of experience balancing business objectives with technical execution in a product ownership role
- Proven track record of delivering digital products using Agile methodology
- Experience in leading discovery, defining product vision, OKRs, success metrics, and mapping user journeys
- Comfortable navigating large matrix organization with multiple stakeholders
- Demonstrated ability to lead Agile teams and manage cross-functional initiatives effectively.
- Proficient in translating high-level business goals into actionable objectives and technical requirements in an Agile environment
- Strong problem-solving skills, with an ability to distill complex problems into iterative, implementable solutions.
- Strong communication skills, fostering collaboration between technical and non-technical stakeholders
You might also have
- Experience with large-scale, high-visibility digital product initiatives involving technical, legal, and operational governance as well as regulatory requirements
- Experience collaborating with UI/UX designers, analytics teams, and developers to deliver client-friendly products and user experiences
- Experience with Adobe Experience Cloud (particularly Adobe Experience Manager, Adobe Target, and Adobe Analytics)
- Experience working with JIRA and Atlassian products
#LI-NB1 #LI-hybrid
WHAT YOU CAN EXPECT FROM MORGAN STANLEY:
We are committed to maintaining the first-class service and high standard of excellence that have defined Morgan Stanley for over 85 years. At our foundation are five core values - putting clients first, doing the right thing, leading with exceptional ideas, committing to diversity and inclusion, and giving back - that guide our more than 80,000 employees in 1,200 offices across 42 countries. At Morgan Stanley, you'll find trusted colleagues, committed mentors and a culture that values diverse perspectives, individual intellect and cross-collaboration. We Firm is differentiated by the caliber of our diverse team. While our company culture and commitment to inclusion define our legacy and shape our future, helping to strengthen our business and bring value to clients around the world. Learn more about how we put this commitment to action: morganstanley.com/diversity. We are proud to support our employees and their families at every point along their work-life journey, offering some of the most attractive and comprehensive employee benefits and perks in the industry.
We're committed to bringing passion and customer focus to the business.
Certified Persons Regulatory Requirements:
If this role is deemed a Certified role and may require the role holder to hold mandatory regulatory qualifications or the minimum qualifications to meet internal company benchmarks.
Flexible work statement
Interested in flexible working opportunities? Morgan Stanley empowers employees to have greater freedom of choice through flexible working arrangements. Speak to our recruitment team to find out more.
Morgan Stanley is an equal opportunities employer. We work to provide a supportive and inclusive environment where all individuals can maximize their full potential. Our skilled and creative workforce is comprised of individuals drawn from a broad cross section of the global communities in which we operate and who reflect a variety of backgrounds, talents, perspectives, and experiences. Our strong commitment to a culture of inclusion is evident through our constant focus on recruiting, developing, and advancing individuals based on their skills and talents.