We are seeking an experienced Strategy and Operations Manager to join our Global Shop in Shop team. As a key member of this team, you will be responsible for ensuring the operational efficiency and effectiveness of our stores, including performance management processes, store compliance, measurement, and employee incentives. Additionally, you will work with account and product teams to define the ongoing strategy and alignment with Meta's overarching retail plan.
Global Shop in Shop, Strategy Operations Manager Responsibilities:
- Develop and implement operational processes and procedures to drive efficiency and effectiveness in our stores
- Work closely with the Field Sales Manager to develop and conduct audits and secret shops to ensure compliance with company policies and procedures
- Manage employee-seeded device asset management, including tracking and reporting
- Develop and implement contests and incentives to drive sales and customer engagement
- Create and maintain dashboards and reports to track key performance indicators
- Analyze data to identify trends and opportunities for improvement
- Collaborate with cross-functional teams to develop and execute business strategies
- Ensure compliance with all relevant laws, regulations, and company policies
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- 5+ years of experience in retail, ecommerce, or a related field
- Effectively work in a fast-paced environment, prioritizing multiple tasks and projects while maintaining a high attention to detail and ensuring accuracy
- Built business acumen, analytical, and problem-solving skills
- Formalized communication and interpersonal skills
- Can analyze data and make informed decisions
- Experience in consumer electronics retail
- Experience working with external agencies and vendors
Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. People who choose to build their careers by building with us at Meta help shape a future that will take us beyond what digital connection makes possible today-beyond the constraints of screens, the limits of distance, and even the rules of physics.
Meta is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Meta participates in the E-Verify program in certain locations, as required by law. Please note that Meta may leverage artificial intelligence and machine learning technologies in connection with applications for employment.
Meta is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please let us know at accommodations-ext@fb.com.
$142,000/year to $202,000/year + bonus + equity + benefits
Individual compensation is determined by skills, qualifications, experience, and location. Compensation details listed in this posting reflect the base hourly rate, monthly rate, or annual salary only, and do not include bonus, equity or sales incentives, if applicable. In addition to base compensation, Meta offers benefits. Learn more about benefits at Meta.