Claims Analyst

Job Description

McLane is one of the largest and most stable supply chain services leaders in the United States. We've been at the forefront of delivering retail and restaurant solutions for convenience stores, mass merchants, drug stores, and chain restaurants for over 125 years. Our mission is to be an agile, innovative, and unified supply chain partner that delivers a superior customer experience, improves the lives of our teammates and community, and produces best-in-class returns.

This position which will require the candidate to report and work from the office four days a week. Therefore, interested candidates should be within a 50-minute radius from Temple, TX.

The Claims Analyst will investigate, evaluate, negotiate and resolve higher exposure claims arising from automobile and general liability incidents generally involving auto and structural property damage claims. The investigation includes gathering facts of loss, determining and evaluating coverage, liability, and damages, with the setting of proper reserves and in compliance with all laws, insurance company guidelines and McLane policies and procedures.

• Investigate, evaluate and negotiate auto property damage and structural property damage claims.
• Effectively work with and communicate information to and from clients, claimants, vendors, outside adjusters, attorney(s) and other internal and external resources.
• Investigate losses to determine source, scope, and extent of liability and damages, as well as identify and handle recovery from responsible third parties.
• Evaluate claims for proper reserve, liability, settlement, and payments.
• Make simple to complex liability evaluations and decisions involving disputed claims by applying multi-jurisdictional negligence schemes.
• Handle Arbitration filing as applicant and respondent
• Document and communicate all claim activities timely and effectively and in a manner that supports the outcome of the claim.
• Achieve fair, equitable, and timely claim disposition that is consistent with company expectations.
• Maintain positive relationships and creates a high level of customer service.

• Have a high school diploma or GED. However, a four-year college degree is preferred, but commensurate experience may be considered.
• Have 2-3 years of experience handling property damage claims or other types of claims in a similar field.
• Have the ability to be an effective team member who possesses excellent communication, organizational, and developed customer service skills with a high degree of motivation, team orientation and demonstrated ability to multi-task and prioritize.

• Office environment
• Hybrid