Our Purpose
Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.
Title and Summary
Manager, Services Business Development
Manager, Services Business Development
Overview:
Mastercard Advisors, the professional services arm of Mastercard, provides payments-focused consulting, marketing, information and risk management services to financial institutions and merchants worldwide. With its unique category expertise, deep understanding of customer needs and successful track record in addressing complex challenges throughout the payments lifecycle, Mastercard Advisors addresses the challenges and opportunities of its clients, enhances Mastercard's strategic and tactical performance and establishes Mastercard's global thought-leadership pre-eminence.
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Role:
The Manager, Business Development is an active team member who is responsible for some regional accounts led by the Market Development Team. The role requires a combination of:
• Being the face of D&S in the Regional Market Development Team
• Collaborating with regional and global colleagues in the identification and realization of opportunities to grow the business
• Leading important sales processes and RFP responses
• Contributing to the overall growth of Mastercard both in the region as a whole and globally
• Translate objectives into key hypotheses and structure work for large/complex projects or ill-defined problems; Quickly identify shortcomings and take remedial action
• Develop solid set of recommendations, prioritizing based on ease of implementation and impact
• Work together with the client services team ensuring the team written materials are succinct, persuasive and tailored to the "level" of the audience
• Build peer relationships with senior/executive level client management
• Take responsibility for account or major Mastercard bids
• Lead sales calls and new client development including proposal contribution
• Identify new business opportunities and works with colleagues to realize them
• Identify senior client business needs in addition to accurately capturing clients' articulated requests
• Lead medium to large initiatives and contributes to the development of Intellectual Capital, point of view, articles, methodologies in Special Interest Groups
• Analyze multiple aspects of clients' organizational systems and culture and leverage in the sales process
• Identify additional stakeholder needs and/or issues that lead to further solution opportunities and engagement expansion
• Leverage deep knowledge of all the MasterCard Advisors capabilities and how they fit together to offer new innovative solutions
All About You:
Education Needed:
• Undergraduate degree required
• MBA or relevant post graduate degree recommended
Experience Needed:
• Strong solid experience in a management consulting firm and/or expert knowledge in relevant industry
• Excellent verbal and written communication skills
• Excellent analytical skills
• Ability to work on a team or independently
• Ability to multi-task in a fast-paced, deadline-driven environment
• Advanced Word, Excel and PowerPoint skills
• Attention to detail
Languages: Local language required, Fluent English and Spanish, Portuguese highly desirable
Corporate Security Responsibility
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
- Abide by Mastercard's security policies and practices;
- Ensure the confidentiality and integrity of the information being accessed;
- Report any suspected information security violation or breach, and
- Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.