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Director, Workplace Experience

AT Mastercard
Mastercard

Director, Workplace Experience

London, United Kingdom

Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

Director, Workplace Experience

We are looking for a Director, Workplace Experience, to support the strategic design and delivery of the workplace experience roadmap for our Angel Lane - London location.

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Role/Responsibilities

• Spearheads and supports the delivery of workplace experience strategy at local site, executing a variety of curated programs.

• Demonstrate experience in leveraging technology as an enabler to our site strategy and plans to deliver exceptional results.
• Develop and implement performance metrics and key performance indicators (KPIs) to assess the effectiveness of the strategic initiatives. Regularly analyze data to make data driven decisions and adjustments.

• Event management: including town halls, hackathons, community engagements/social impact events (in partnership with Mastercard Cares Committee), site celebrations and other "moments that matter" events.
• Create enablement plug& play materials and documentation to support successful delivery of programs.
Stakeholder Engagement:
• Partner with our key stakeholders Real Estate, Employee Digital Experience, community & culture groups such as Employee Resource Groups, Mastercard Cares, in support of delivering on our site plans.
• Partner with global and regional peers and stakeholders to ensure alignment and prioritize process improvement activities.

About You:

Required

• Proven project management and organizational skills that enable you to turn big ideas into organized action plans with tactics, dependencies, and timelines. You will enjoy running large and small-scale projects, while being resourceful, staying within budget, and detail oriented to ensure exceptional executions.
• A track record of educating and mobilizing employee champions/committees.
• Proficient and proven critical thinking and problem-solving skills.
• Demonstrated ability to establish trust, influence others to achieved desired results, and work inclusively and effectively with internal stakeholders.
• Experience successfully managing third-party vendors, contracts, and budget management.
• Strong oral and written communication skills and ability to create dynamic presentations.
• Need to be flexible and ability to work in a fast-paced environment.

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

  • Abide by Mastercard's security policies and practices;
  • Ensure the confidentiality and integrity of the information being accessed;
  • Report any suspected information security violation or breach, and
  • Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.

Client-provided location(s): Greater London, UK
Job ID: Mastercard-22331_R-236758
Employment Type: Other

Perks and Benefits

  • Health and Wellness

    • Health Insurance
    • Dental Insurance
    • Vision Insurance
    • Life Insurance
    • Short-Term Disability
    • Long-Term Disability
    • FSA
    • FSA With Employer Contribution
    • HSA
    • HSA With Employer Contribution
    • Fitness Subsidies
    • On-Site Gym
    • Pet Insurance
    • Mental Health Benefits
    • Virtual Fitness Classes
    • Health Reimbursement Account
  • Parental Benefits

    • Birth Parent or Maternity Leave
    • Non-Birth Parent or Paternity Leave
    • Fertility Benefits
    • Adoption Assistance Program
    • Family Support Resources
    • On-site/Nearby Childcare
    • Adoption Leave
  • Work Flexibility

    • Flexible Work Hours
    • Remote Work Opportunities
    • Hybrid Work Opportunities
  • Office Life and Perks

    • Commuter Benefits Program
    • Casual Dress
    • Happy Hours
    • Snacks
    • Company Outings
    • On-Site Cafeteria
    • Holiday Events
    • Some Meals Provided
  • Vacation and Time Off

    • Paid Vacation
    • Paid Holidays
    • Personal/Sick Days
    • Leave of Absence
    • Volunteer Time Off
  • Financial and Retirement

    • 401(K) With Company Matching
    • Performance Bonus
    • Relocation Assistance
    • Financial Counseling
    • Stock Purchase Program
    • 401(K)
  • Professional Development

    • Tuition Reimbursement
    • Promote From Within
    • Mentor Program
    • Access to Online Courses
    • Lunch and Learns
    • Internship Program
    • Work Visa Sponsorship
    • Leadership Training Program
    • Associate or Rotational Training Program
    • Shadowing Opportunities
  • Diversity and Inclusion

    • Employee Resource Groups (ERG)
    • Diversity, Equity, and Inclusion Program