Our Purpose
We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team - one that makes better decisions, drives innovation and delivers better business results.
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Title and Summary
Director, Global Credit Product Management
Overview
Reporting to the VP, Consumer Credit, this person is part of a collaborative team that drives the development, execution, and ongoing management and enhancements to the Company's consumer value proposition (CVP). The Director will develop go-to-market strategies, lead sales enablement efforts and partner with colleagues in these regions to drive adoption and amplification of Mastercard products and services.
Role
• Partner with regional counterparts to craft and recommend CVPs for credit products and solutions for customers.
• Develop and maintain up-to-date consumer and market insights and intelligence to advance the organization's thought leadership and oversee the creation of unique Mastercard perspectives and communications on emerging trends and opportunities for customers.
• Execute go-to-market activities while ensuring timely advancement of key initiatives for Affluent and Co-brand products including the delivery of core benefits and features.
• Support strategy development for consumer credit initiatives through product performance analysis, competitive insights, business case development, and related benchmarking.
• Oversee activities related to card assessment fees (CAF) including business case tracking, benefit investment and reporting.
• Identify optimal benefit delivery platforms that will be required to fulfill the minimum viable product and end value proposition.
• Support efforts to enhance product operations and core product requirements globally by partnering with key functional stakeholders such as legal, compliance, franchise, and engineering, etc.
All About You
• Strong payment industry experience, with domain expertise in consumer credit product and management (including cobrand), and industry trends.
• Financial institutions and credit card issuing experience
• Effective storyteller adept at building narratives; excellent communication skills and experienced at creating presentations leveraging PowerPoint and related tools.
• Strong analytical and problem-solving skills with a demonstrated ability to structure business cases, identify key insights, and create applicable strategies and/or recommendations
• Comfortable in a global role; adapt personal work style to accommodate an ever changing, diverse group of stakeholders
• Self-directed, strong collaborator, ability to work cross-functionally and manage through influence
• Bachelor's degree required
Mastercard is an inclusive equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact reasonable_accommodation@mastercard.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.
Corporate Security Responsibility
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
- Abide by Mastercard's security policies and practices;
- Ensure the confidentiality and integrity of the information being accessed;
- Report any suspected information security violation or breach, and
- Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.
In line with Mastercard's total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary based on location, experience and other qualifications for the role and may be eligible for an annual bonus or commissions depending on the role. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance), flexible spending account and health savings account, paid leaves (including 16 weeks new parent leave, up to 20 paid days bereavement leave), 10 annual paid sick days, 10 or more annual paid vacation days based on level, 5 personal days, 10 annual paid U.S. observed holidays, 401k with a best-in-class company match, deferred compensation for eligible roles, fitness reimbursement or on-site fitness facilities, eligibility for tuition reimbursement, gender-inclusive benefits and many more.
Pay Ranges