You are a strategic thinker passionate about driving solutions. You have found the right team
As a Global Operations Specialist within the Digital Platform Services Cross Product Change Services (CPCS) team, you will be responsible for accelerating and promoting key programs focused on digital capabilities for our Corporate and Investment Bank (CIB) line of businesses and clients. You will play a key role in developing a more efficient and scalable infrastructure, enhancing our client experience and controls, and commercializing our firm's assets.
Job Responsibilities:
- Design business processes to capture the impact of technology on current workflows.
- Understand and establish current and target process flows.
- Analyze and articulate requirements to the wider team, including Application Development, Product, Operations, and Quality Assurance groups.
- Maintain documentation, including test strategy, test plan, entry control, and exit control, following best practices.
- Document UAT test scenarios by identifying test scenarios and developing test scripts.
- Execute test scenarios and capture evidence in Jira.
- Identify defects or gaps and track them to closure.
- Track progress and review project tasks to ensure deadlines are met.
- Organize meetings, prepare materials, and record minutes.
- Communicate project status, issues, and risks proactively to management and stakeholders.
- Assess project issues and identify solutions to meet end objectives.
Want more jobs like this?
Get jobs in Bangalore, India delivered to your inbox every week.
Required qualifications, capabilities and skills:
- You must have 5+ years of experience
- Must hold at least Bachelor's Degree or above
- Gain functional experience in one of the CIB businesses, such as Payments, Custodian, Trade Instruction Capture, Settlements, Asset Servicing, Client On-Boarding/Market Infrastructure On-Boarding, Reference Data, or Fund Services.
- Develop problem-solving skills with the ability to structure and scope complex problems, apply various technology/analytical tools, synthesize insights, and develop recommendations.
- Strengthen organizational skills to take strategic direction and independently develop/manage projects or programs, with a proven ability to frame opportunities, own issues, and follow tasks/issues through to resolution.
- Enhance client engagement skills to closely partner with senior leaders, business contacts, and other stakeholders on projects.
- Improve the ability to multi-task and deliver under tight deadlines.
- Cultivate excellent written and verbal communication skills.
- Acquire automation skills using tools like OAC, OBIEE, Visual Analyzer, Oracle BI Publisher, Alteryx, and Tableau, along with languages such as Python, SQL, and PLSQL, and cloud platforms like AWS and Oracle Cloud etc
ABOUT US
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
ABOUT THE TEAM
J.P. Morgan's Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.