If you enjoy partnering with business contacts, building strong stakeholder management with your colleagues and helping to move the business forward whilst helping the business comply to our regulatory commitments and associated policies, then this could be the position for you. As an Oversight Operations Senior Associate within the Global Supplier Services team, you will be responsible for consistent monitoring of all Asia Pacific (APAC) risk overlays for Third Party Oversight (TPO) and Inter Affiliate Services (IAS) activity across various businesses and jurisdictions. Our team is a centralized unit within Global Supplier Services, managing the Third Party and Inter Affiliate Oversight and Governance function for several different Corporate Functions in the regions.
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Job responsibilities
- Manage, monitor and track a pipeline of Inter Affiliate projects compliance to the Inter Affiliate/TPO Risk Overlay Oversight program.
- Collaborate as a central point for Line of Business (LOB) requests coming into the GSS IAS-TPO LE Broker team
- Monitor various reports, tools, and system research for all projects/services associated with the Inter Affiliate/ TPO relationship.
- Monitor and ensure all applicable requirements are completed in the appropriate timeframe based on Inter Affiliate/Third party risk tier and manage timelines for completion of all relevant process steps.
- Understand all risks and issues and be able to explain the significance of the risk to the Project Manager and other key stakeholders. Monitor , report and perform required remediation plan issues until remediation is complete.
- Update the appropriate systems (PEGA), develop & issue reports and follow up with Business, Local contact and stakeholders and maintain documentation in accordance with all policies and procedures
- Work with the business, local contact and stakeholders at all levels of the organization to fully understand and document the business needs and any identified solutions to mitigate risks identified and building strong working relationships with the Project Managers.
- Assist stakeholders on the IAS/TPO Risk Overlay procedures and systems
- Oversee multiple countries/regions partnering with key contacts in the locations, including Subject Matter Experts (SME) such as Legal, Compliance, Privacy, Tax, etc.
- Coordinate and support business manager/Local contact with the regulatory requirement as per Risk Overlay requirement of a specific country under the IAS-TPO program. For example: Steady State Monitoring, Score Card performance monitoring and guiding on updates from time to time
- Work and drive ad hoc projects as required, facilitate meetings, produce documentation and coordinate action items.
Required qualifications, skills and capabilities
• Demonstrated written and verbal communications skills in addition to listening and negotiation skills
• Strong business analysis skills to enable efficient, accurate and objective decision making
• Ability to partner closely with related functions (Legal, Tax, Regional Governance, etc.) to ensure a coordinated and effective program
• Strong analytical skills
• Knowledge of risk management and control principles
• Knowledge of regional / local regulatory outsourcing requirements
• Demonstrated organizational, research/analytical skills and ability to execute and escalate
• Sound business judgment, particularly the ability to proactively identify and address issues early, performing root cause analysis to develop long term solutions
Preferred qualifications, skills and capabilities
- Working experience in Inter Affiliate /TPO Services, Finance, Sourcing, TPO, Risk, Oversight & Control, Vendor Management, or related roles
- Strong knowledge of IAS and/or TPO standards
- Experience with procurement tools such as COMPASS, Ariba, CWOC, NEIM, Concur, 4Site, FORCE, Bridger and Qlikview, Cognos
ABOUT US
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
ABOUT THE TEAM
Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we're setting our businesses, clients, customers and employees up for success.